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Old 08-03-2009, 01:41 PM   #1
stimpy123
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Graphics on side

Has anyone had the graphics wrinkle? We have an 09 3605RL and just noticed that one of the pointed parts of the graphic on the door side has a wrinkle in it and it appears as though the graphic has shrunk. Is there a method of loosening this and reapplying the graphic so that it is smooth again?
Thanks in advance,
Steve
 
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Old 08-03-2009, 02:18 PM   #2
dsprik
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Is that the only graphic that shows signs of aging? I had one graphic that was just plain applied sloppily - wrinkle in the tip of one decal. Do you have glue showing? That would be the indicator of shrinkage.
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Old 08-04-2009, 05:49 AM   #3
Glenn and Lorraine
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Shrinkage and peeling is a huge problem with many of the Montys but yours is the first 09 I have heard having a problem already.
From what we have been told there is no way to repair this problem. Some have trimmed theirs but that is just a band-aid as the peeling will continue. Some have removed all the graphics and now running around bald. Some have had new graphics applied. This could be your best option as you should be under warranty.
I would suggest contacting Keystone at 866-425-4369 and ask for "Team Montana".

You could also contact Burlington Graphics 262-554-880 as they are the graphics manufacturer.

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Old 08-07-2009, 11:14 AM   #4
Bill and Lisa
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Burlington was great about sending me out some new graphics. I haven't gotten around to putting them on yet (or taking the old ones off) but Burlington was very customer focused and easy to work with.
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Old 08-07-2009, 05:18 PM   #5
stimpy123
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After visiting my selling dealer on the way by, I mentioned other problems and the service writer wanted to know about the graphics, and I showed the side wrinkle to him. He also pointed out the the MONTANA on the front cap was peeling around the letter T and that he has seen many with this issue. He also suggested to me that I should contact customer service and he gave me their number. My monty was born in April 08 and we purchased it on May 28,08. The writer thought that if I "plead my case" that I might, even though I'm slightly out of warranty, get some action, because customer service wants to put a smile on my face, although the warranty people have tightened their purses.
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