Decals for your truck

[richfaa]

As I mentioned in another thread Keystone does not manufacturer decals , never did they are provided by a vendor . The decals on our 2006 3400 were ruined in 5 years they were made by burlington graphics.The newer models use a much better graphic by a different manufacturer.

[mtlakejim]

Originally Posted by richfaa

As I mentioned in another thread Keystone does not manufacturer decals , never did they are provided by a vendor . The decals on our 2006 3400 were ruined in 5 years they were made by burlington graphics.The newer models use a much better graphic by a different manufacturer.

Rich,
I didn't expect that Keystone MADE their own graphics. I was just asking if anyone knew if you could order the graphics they use on their trailers from them. I had heard a rumor that you could get the graphics either from Keystone or directly from their supplier.

[richfaa]

Originally Posted by mtlakejim

Rich,
I didn't expect that Keystone MADE their own graphics. I was just asking if anyone knew if you could order the graphics they use on their trailers from them. I had heard a rumor that you could get the graphics either from Keystone or directly from their supplier.

It is normal procedure to order parts through Keystone. Normally a vendor will not sell directly to the RV owner but it does not hurt to call the vendor and ask.

The normal route for ordering parts is you go to your dealer or a dealer and they order the part through keystone. Keystone orders the part from the vendor.The vendor sends the part to Keystone .Keystone sends the part to the dealer.You pick it up from the dealer. We have on occasion had the part sent directly from the vendor after ordering through our dealer.We did buy a part directly from the vendor because we called and asked if they could do that. The Montana graphics are not hard to duplicate ad most of them are off the shelf at most any graphics company. We had graphics made in our local community and were able to choose exactly what we wanted and the quality we wanted.

[mtlakejim]

Originally Posted by richfaa

It is normal procedure to order parts through Keystone. Normally a vendor will not sell directly to the RV owner but it does not hurt to call the vendor and ask.

The normal route for ordering parts is you go to your dealer or a dealer and they order the part through keystone. Keystone orders the part from the vendor.The vendor sends the part to Keystone .Keystone sends the part to the dealer.You pick it up from the dealer. We have on occasion had the part sent directly from the vendor after ordering through our dealer.We did buy a part directly from the vendor because we called and asked if they could do that. The Montana graphics are not hard to duplicate ad most of them are off the shelf at most any graphics company. We had graphics made in our local community and were able to choose exactly what we wanted and the quality we wanted.

That was where I was going with the questions. So does anyone know who the graphics company is for Keystone at present? I'll contact them directly. If they won't sell me what I want, then I will search locally. I'm not about to pay Keystone premiums and wait on it to go thru their chain of command..... I understand why they push folks to the dealers, the dealers want to establish and maintain a relationship with buyers. I was in sales and we worked really hard toward the same goal. It made it easier to sell our products for premium prices......Sales is after all about 90% establishing customer personal relationships. Sometimes only for long enough to sell a camper or car. In some businesses for a lifetime.

[richfaa]

Originally Posted by mtlakejim

That was where I was going with the questions. So does anyone know who the graphics company is for Keystone at present? I'll contact them directly. If they won't sell me what I want, then I will search locally. I'm not about to pay Keystone premiums and wait on it to go thru their chain of command..... I understand why they push folks to the dealers, the dealers want to establish and maintain a relationship with buyers. I was in sales and we worked really hard toward the same goal. It made it easier to sell our products for premium prices......Sales is after all about 90% establishing customer personal relationships. Sometimes only for long enough to sell a camper or car. In some businesses for a lifetime.

I sure do not know but a call to Keystone customer service may get the answer.

We know that they have been expanding the service center as we noted on the service center tour at the fall rally.We did hear our tour person say they were working toward ordering parts directly from Keystone.The service center has more than doubled in size and they were still building.

[mtlakejim]

Originally Posted by richfaa

I sure do not know but a call to Keystone customer service may get the answer.

We know that they have been expanding the service center as we noted on the service center tour at the fall rally.We did hear our tour person say they were working toward ordering parts directly from Keystone.The service center has more than doubled in size and they were still building.

Rich,
I haven't checked out this service center yall are talking about yet but it sounds like something I need to do soon!!!

[richfaa]

Originally Posted by mtlakejim

Rich,
I haven't checked out this service center yall are talking about yet but it sounds like something I need to do soon!!!

http://www.keystonerv.com/customer-service


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