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Old 03-15-2019, 09:40 PM   #1
DebNJim B
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Awning crash

So last nigh a pop up thunderstorm hit quickly so I jump up to real in the awning. While I'm at the back door where the switch panel is unbenonst to me the wind blew the front door open because I hadn't shut it tightly in my haste to get to the awning switch. Long story short the door gets tangled in the awning arm and bends it up like a pretzel.



Now I'm guessing the supplier is Lippert though I suppose it could be a Dometic awning, I don't know which. Maybe someone here can help with that.



So my questions is does anyone know where I can get parts for this? I'll attach phots so you can see it's just the one arm brace that's bent. Second question is has anyone replaced parts in this area and when I detatch the roller will I get a surprise of some spring under tension or something?
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Old 03-15-2019, 10:25 PM   #2
DQDick
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One of ours had a problem from the factory and it was a Dometic. I think there's also a tag on it, but it's probably rolled up so I would just call Dometic customer service and see where you can go from there..
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Old 03-16-2019, 08:12 AM   #3
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Looks like a Dometic either 9200 or 9500 can't remember which. It does have a spring. Looking at awning the right side has a motor and the left side has a wind up spring. To be on the safe side put a pin in the left side to lock it.
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Old 03-16-2019, 10:45 AM   #4
DebNJim B
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Thanks to all. You got me thinking and I suddenly had and epiphany and thought to look through the pile of manuals I have and sure enough there it was, the Dometic 9100 installation instructions. Wow, even at this grand age I continue to amaze myself.



I have an email into my dealer to see if it's covered under my lifetime warrenty. After that fails, I will call Dometic and talk to them. At least now I know that it's called the front channel that needs replacing and I see what Paul meant by pinning the left side to lock the toursion spring. Once I obtane the part I will be able to install myself with the extra pair of hands of my grandson.



Love this forum.
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Old 03-17-2019, 07:34 AM   #5
Dave W
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There should have been a syicker on one of the arms but with that said, it most likely is a Dometic. Keystone was 'kind' enough to include the owner's manual in the pile of paper that was in the cupboard
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Old 03-17-2019, 07:46 AM   #6
WeBeFulltime
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The part needed may be hard to come by without buying a complete "arm assembly". I have heard of others that ran into that. Not likely your dealer will replace under warranty unless they just do it out of kindness. My dealer did replace a compartment door once himself after Keystone balked on it.
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Old 03-18-2019, 07:55 PM   #7
DebNJim B
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Welp, the email to my contact and the dealer bounced so I guess he doesn't work there anymore, so contacted Dometic today and I can't buy the one part I need, I have to get the whole assembly as Webefulltime predicted. It'll make it easier I guess to install but a bit expensive. Total price with a tech coming out to install is just over $600. I can however get it on Amizon with free shiping and install myself for $300.

BTW, I did find the sticker with the model no.

Thanks all for the help, especially the tip on pinning the roller.
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Old 03-18-2019, 09:13 PM   #8
Whiskeydick
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Yah, those springs are stout. didn’t knock me off the ladder but I sure felt like jumping.
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Old 03-24-2019, 03:40 PM   #9
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I have Dometic Awning, had to replace left framework.


See http://www.winnieowners.com/forums/f...rk-353968.html
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Old 03-24-2019, 03:45 PM   #10
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Go to a rv repair place not the dealer. They will more than likely have a good used part. Every rv place I have worked at usually had many used awning parts. Take the old part with you
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Old 03-24-2019, 03:54 PM   #11
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I have a 2010 Montana Mountaineer. My awning motor is a Dometic. The arms are the older style with a cylinder. The motor went out last year. A local RV Repairman bought our motor from Dometic in Dallas with overnight shipping. It cost $600 for the entire job. He pinned it. And he used a small garden tractor battery to touch the leads on the motor to align the gears right. He said the small battery spinned the motor at a much slower speed so he could control it better.
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Old 03-24-2019, 04:03 PM   #12
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New unit then it's probably Lipper. They have a pretty good web site. Good luck!
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Old 03-24-2019, 10:31 PM   #13
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Is this what you are looking for?

https://www.trekwood.com/products/73...ndard-TT-Black
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Old 03-25-2019, 07:23 AM   #14
DebNJim B
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Thanks for all the comments and links along with offers. I found it on Amizon and it will be here on Wed along with more rain. Hope to have it installed by the weekend.
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Old 04-09-2019, 11:20 AM   #15
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I'm not familiar with that model. I assume that the door has one of those new fangled friction hinges on it (which I hate with a passion). Is there anything else that keeps the door from contacting the awning arm?. If not that is a really bad design. That door should have a gas strut on it, preventing it from opening more that 90 deg. I had them on 2 previous Raptor trailers and loved them.
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Old 04-09-2019, 04:09 PM   #16
DebNJim B
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Originally Posted by beeje View Post
I'm not familiar with that model. I assume that the door has one of those new fangled friction hinges on it (which I hate with a passion). Is there anything else that keeps the door from contacting the awning arm?. If not that is a really bad design. That door should have a gas strut on it, preventing it from opening more that 90 deg. I had them on 2 previous Raptor trailers and loved them.
The gas strut would help but the problem is it has to go full open to allow the Moryde steps to operate. So you have to be careful to run the awning in before you put the steps up or down. I do love the steps though. Basically the crash was my fault as I am aware how this works but I was in a rush and not paying attention.
That's why I call it a stupid tax a phrase coined by Dave Ramsey.
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Old 04-09-2019, 06:39 PM   #17
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If those mor ryde steps are the kind that flip up and into the camper, Im not a fan of those. IMHO every thing (water/debris) that is on the steps ends up in the camper when they are stored. We have the glow step revolution steps. They are very adjustable to any terrain you would encounter and easy to deploy any put away with no mess in side the unit.
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Old 04-10-2019, 06:43 AM   #18
DebNJim B
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That is the drawback of these steps. It also makes it tight sometimes in a truck stop or rest area to enter the camper. Montana is I think putting these in all the new 5ers. I think now that I've seen them I would prefer the glow step. However, either one is a step up from the diving board I had on my last SOB.
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Old 04-10-2019, 10:36 AM   #19
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Quote:
Originally Posted by DebNJim B View Post
That is the drawback of these steps. It also makes it tight sometimes in a truck stop or rest area to enter the camper. Montana is I think putting these in all the new 5ers. I think now that I've seen them I would prefer the glow step. However, either one is a step up from the diving board I had on my last SOB.
That little extra spring in the old steps helps jump over mud puddles that are at the bottom of the steps!
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Old 04-10-2019, 10:39 AM   #20
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That little extra spring in the old steps helps jump over mud puddles that are at the bottom of the steps!

Make sure you get a video doing a faceplant clearing the mudpuddle!!
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