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Old 07-15-2018, 07:52 PM   #1
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Location: Auburn Hills
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Smelly cabinets, drawers, closet

We have a 2015 HC 305RL. I've been trying for 3 years to get the smell out of the wood drawers, etc. I've been told it the the glue, the bonding in the wood,etc. But it's been three years and still struggling. I sent an email on the Keystone site, but nothing. If you don't want to help the customer, don't even give us the ability to try to contact you. We love our unit otherwise, just wish Keystone would respond.
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Old 07-15-2018, 09:17 PM   #2
Bad Moon
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It's that highly-prized "new trailer" smell. Cherish it!
2016 Montana High Country 310RE
2007.5 Chevrolet Silverado HD LTZ CC 4x4 Duramax
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Old 07-15-2018, 09:25 PM   #3
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You would think after 3 years the smell would have diminish by now!
Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
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Old 07-15-2018, 09:28 PM   #4
Montana Man
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Well, if it isn't that dirty sock that got lost, it is the construction materials used in manufacturing. And no, Keystone won't help. In fact they would rather avoid discussing what offgasses in our trailers. Three years is getting long for sure. I live where it gets hot so I close it up and bake the snot out of it. This has worked for three trailers thus far.
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