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03-23-2011, 02:21 PM
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#1
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Montana Master
Join Date: Jun 2009
Location: Williamston
Posts: 631
M.O.C. #9432
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Thumbs Up For GM
I don't know who all is aware but there is a major problem with 03 and 04 Chevy and GMC dashboard instrument clusters. One or several gages start acting up followed by the entire thing crashing. GM agreed a few years ago to warranty the issue for 7 years or 70,000 miles. My 03 sits in a garage and gets driven sparingly. It has 53,000 miles on it. Well the instrument cluster has started to act up just now. I am past the 7 years. Went by my dealer and they got on the phone. GM is taking care of the problem by replacing the cluster due to low milage and the condition of the truck. The job was quoted as an $800 expense. Two thumbs up for GM!!!!
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03-23-2011, 02:58 PM
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#2
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,547
M.O.C. #2283
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Great company, great products. Why not buy American? My wife and I are in the process of buying her a new SUV we have looked at every thing made on planet earth. After comparing everything made we are buying American.
Lynwood
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03-23-2011, 04:39 PM
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#3
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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Good for GM and even better for you!
We try to buy American as much as we can... see signature. Of course some of the parts are made elsewhere.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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03-24-2011, 01:00 AM
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#4
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Montana Master
Join Date: Aug 2008
Location: New Bern
Posts: 4,370
M.O.C. #8728
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I had my instrument cluster replaced a few years ago and haven't had any problems since. I agree with buying American. If we don't support what industry we have left in this country, there won't be any industry left.
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03-24-2011, 02:39 AM
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#5
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Montana Fan
Join Date: Mar 2009
Location: Goldsboro
Posts: 288
M.O.C. #9143
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I've had similar good experiences with GM customer service and them replacing things out of warranty, which is why I am on my 9th GM vehicle, (including the ones I bought for my kids).
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03-24-2011, 02:41 AM
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#6
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Montana Master
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
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Any possibility of adoption, I could always use a new truck!!!! 
Bingo
__________________
Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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03-24-2011, 08:26 AM
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#7
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Montana Master
Join Date: Mar 2010
Location: Land O Lakes
Posts: 2,783
M.O.C. #10246
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GM deserves recognition for good customer service on this one....
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03-24-2011, 12:08 PM
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#8
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Montana Master
Join Date: Dec 2006
Location:
Posts: 2,376
M.O.C. #6575
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I'm glad GM stepped up to the plate. Those issues with the instrument cluster went on way to long. I've known some folks that GM wouldn't cover. If so, the simplest solution is to buy another cluster off Ebay, and swap them out. Takes around 10 minutes to pop the old one out and install the new one.
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