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01-01-2015, 03:16 AM
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#1
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Trekwood
Posted an issue earlier where I ordered a Keystone OEM part from Trekwood, and received the wrong part from Keystone, via Tiara RV. Keystone was non-responsive indicating I did not order from them, talk to the dealer. The dealer, tiara was also non-responsive. Trekwood however was very professional and customer oriented and immediately sent the correct part directly at no cost, and told me to keep the wrong part sent. So, a thumbs up for Trekwood.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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01-01-2015, 03:42 AM
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#2
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Montana Master
Join Date: Jan 2013
Location: Depends on temps
Posts: 1,648
M.O.C. #13157
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Great to hear of good customer service.
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01-01-2015, 04:01 AM
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#3
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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I'll put them on my good guys list. Thanks for the feedback.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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01-01-2015, 09:02 AM
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#4
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Montana Master
Join Date: Jan 2013
Location: Bridgewater
Posts: 1,196
M.O.C. #13166
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I love happy endings.
__________________
2010 Montana 3455SA, Mor/Ryde pin, wet bolts, TST 507, Progressive HW50C, GY G614
2019 Silverado D/A 3500HD LTZ DRW CC
B&W Companion
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01-01-2015, 04:27 PM
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#5
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Good to know, thanks!
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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