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11-15-2007, 02:29 AM
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#1
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Montana Fan
Join Date: Jun 2005
Location: LeRoy
Posts: 181
M.O.C. #3960
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Grease in Brakes???
Hi, all, we hope everyone has had/is having a great RVing year. We have just hit an interesting snag. We took our Big Sky in for maintenance and winterizing and while it was there had them check it out completely. They just called to tell us we have to have the brakes completely replaced because there is grease in them. We have NEVER put grease anywhere but on the hitch and they say the only way for grease to have gotten in there is sor someone to have put it in there. This unit is only 6 months old. Since we have never put anything in or near the brakes, would you consider this a warrantee issue? Just wanted some ideas or suggestions or opinions or options on where we go from here. Thanks, Verle and Sue
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11-15-2007, 02:34 AM
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#2
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Montana Master
Join Date: May 2003
Location: New Bern
Posts: 4,294
M.O.C. #311
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You can try but I am afraid it will be your word that you did not put any grease in there against the Deal or Montana that they did not cause it. This topic has surfaced many times. Best of luck.
Cheers,
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11-15-2007, 03:18 AM
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#3
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Call dexter, they make the axles and brake assembly.Tell them your story. Same thing happened to us on our 06 3400. We suspected there was something wrong with the brakes or they needed adjustment.When inspected by the dealer all of the seals were blown ..we had no brakes, they all had to be replaced.Dexter was helpful.
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11-15-2007, 03:24 AM
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#4
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,159
M.O.C. #6433
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Quote:
quote:Originally posted by richfaa
Dexter was helpful.
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Does "helpful" mean they covered the cost of the repairs? It would seem on such a new model they would.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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11-15-2007, 04:13 AM
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#5
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Montana Master
Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
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Is it the brakes that have to be replaced or the brake shoes? I don't think I understand if they are saying the entire brake needs to be replaced. Drums can be degreased while shoes get permiated and need to be replaced unless there is something I don't know. I would sure make every effort to demand the dealer, Dexter and/or Keystone cover this one. Malfunctioning seals or service error, not normal wear, seem to be the issue.
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11-15-2007, 05:24 AM
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#6
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Dexter did pay a good portion of my bill for replacement of all the brakes and seals. I called them after the job was done, explained the circumstances, they gave me a claim number, I sent them the bill they paid.They did indicate they had a limit of what they would pay... As I recall my total bill was @400.00 and they paid around 300.00. At the time the 3400 was about 1 1/2 years old and had about 12K miles on it. They did ask me those questions and may have pro rated the brakes..don't know??
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11-15-2007, 05:34 AM
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#7
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,159
M.O.C. #6433
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Paying 75% on a wear item such as brakes after a yr and half and 12K seems reasonable to me. Hopefully the fix is better than the original.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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11-15-2007, 05:44 AM
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#8
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Well the dealer said that they put on "better brake shoes" than the OEM . I was satisfied with dexter but WILL have the brakes and seals inspected EVERY year from now on.
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11-15-2007, 04:12 PM
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#9
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Montana Master
Join Date: Mar 2007
Location: Bonita Springs
Posts: 1,943
M.O.C. #6977
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Well on my 06 3000rk when we went in for axels after 7 months the repair dealer asked me the same as on 1 side the total drum was full of greas but on the other side there was no grease at all , how we never burned off the axel in the smokies i'll never know as he asked me if i greased that side , i looked at him and said i was a carpenter in my days and carpenters in the past days never greased anything , you waited till it broke , then fix it so keystone picked up the total bill as i have no cost of how much as they put on 2 sets of axels as the 1st set was the wrong size so the y did it all 2wice john
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11-16-2007, 03:21 PM
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#10
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Montana Master
Join Date: Oct 2005
Location: Missiion
Posts: 983
M.O.C. #4766
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If you have only had the Montana for a very few months, as stated. I believe that the dealer probably and some of the help there. pre grease the unit before you picked it up and greased it to much. A lot of dealers have summer students ''''GRUNTS''' and if they are told to grease the axels. THEY GREASE THE AXELS.... I would not believe it was your fault.
So after they replace your brakes prehaps you could should everyone the great job, by showing up in BRANSON, MO FOR THE GET TOGEATHER IN MAY 2008. REMEMBER BRANSON IS GREAT FOR 2008.
SAFE TRAVELS MY FRIEND John
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11-16-2007, 04:48 PM
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#11
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Montana Fan
Join Date: Jun 2005
Location: LeRoy
Posts: 181
M.O.C. #3960
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We still don't have the details, but Keystone has authorized the brake replacements and Travis did say the seals are always replaced when they repack the bearings. So, we don't yet know WHY there was grease in our brakes and we're just thankful we didn't have any problems in the Shendoahs, Smokies, or Ozarks this past summer. Thanks to everyone for information. Verle and Sue C
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11-16-2007, 04:54 PM
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#12
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Montana Fan
Join Date: Jun 2005
Location: LeRoy
Posts: 181
M.O.C. #3960
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Quote:
quote:Originally posted by Hemlockusa
[So after they replace your brakes prehaps you could should everyone the great job, by showing up in BRANSON, MO FOR THE GET TOGEATHER IN MAY 2008. REMEMBER BRANSON IS GREAT FOR 2008.
SAFE TRAVELS MY FRIEND John
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Thanks, John, our first trip of 2008 will be to Branson, but not til the end of May  . Unfortunately, Verle still has to work and there are training times they are not "allowed" to take vacation, so we couldn't take our trip until the end of May. I wish we could be there, so many wonderful people are on this forum we'd like to meet. Sue and Verle
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11-16-2007, 04:56 PM
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#13
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Montana Master
Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
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Really glad you got a positive outcome to this issue.
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11-18-2007, 09:38 AM
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#14
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Montana Master
Join Date: Nov 2002
Location: Oceanside
Posts: 20,028
M.O.C. #20
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Did any of you who had the grease in the brakes happen to try locking a wheel using the emergency brake lanyard? If so, did it lock the wheel or were you able to turn the wheel, even if it took some muscle? I'm wondering if this would be a quick way to check for grease on the drums and linings? I know all of mine lock up since I checked that recently but I still don't think the brakes are very good on this rig.
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11-18-2007, 12:50 PM
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#15
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Montana Master
Join Date: Sep 2006
Location: Wappingers Falls
Posts: 1,303
M.O.C. #6263
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Hi Steve, doubt very much that a static off ground wheel spin will tell if that 10k - 16k rig is gonna be stopped by greasy brakes! Maybe a dirt road skid test with a quick run out and sniff for grease odor?
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11-18-2007, 01:19 PM
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#16
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Montana Master
Join Date: May 2003
Location: New Bern
Posts: 4,294
M.O.C. #311
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Quote:
quote:Originally posted by Verle and Sue
We still don't have the details, but Keystone has authorized the brake replacements and Travis did say the seals are always replaced when they repack the bearings. So, we don't yet know WHY there was grease in our brakes and we're just thankful we didn't have any problems in the Shendoahs, Smokies, or Ozarks this past summer. Thanks to everyone for information. Verle and Sue C
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Great news, I am glad my opinion was wrong. Thanks Keystone for showing your colors.
Cheers,
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11-18-2007, 03:44 PM
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#17
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Montana Master
Join Date: Jun 2004
Location: Benson
Posts: 3,121
M.O.C. #1658
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Glad to hear everything worked out for you
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