I (my dealer) sent my new chair in to Keystone because the wood inside was cracked and splintered, they wanted to fix it themselves instead of getting me a new chair.
I drove the 25 miles to the dealership, picked up the crated chair they supposedly fixed.....not fixed. I sent (gave) pictures to the dealership showing the splintered wood.
Oh, I also was to pick up my screened escape window that we ordered, they sent the exact window I have now. We got the part number, had a picture of the screened escape window...they still sent the wrong window.
Idiots.
http://i112.photobucket.com/albums/n...3/a44b0fa4.jpg
http://i112.photobucket.com/albums/n...3/7d0e2eaf.jpg
http://i112.photobucket.com/albums/n...3/99d4dfc6.jpg