Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > GENERAL DISCUSSIONS > Sitting around the Campfire
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 01-11-2018, 12:47 PM   #1
dieselguy
Montana Master
 
Join Date: Feb 2005
Location: Haysville
Posts: 3,505
M.O.C. #3085
Placing an order at Mickey D's

I know I'm a bit out of sync with how daily life plays out now days, but that is on purpose. I don't embrace everything that whomever decides what goes and what doesn't today. Take McDonalds for instance. We drop in a Mickey D's on the north side of Wichita to grab a quick bit to eat on the way out of town. We walk up to the counter like always and before we can utter a word ... we are whisked away to one of four touch screen order stations in the lobby by an employee. There with much guidance, we go thru the order screens checking off what we want and finally get the order placed ... then when we say we are paying with genuine American dollars ... the "deer in the headlight look" comes over the employee. The kiosks are swipe a card only ... he had to go behind the usual counter and get our change. I don't know about your experiences with counter employees, but we've found they are many times challenged in placing orders themselves on the regular screens we don't see. Examples are like if you only want ketchup and pickles or if you want a salad instead of fries. Soooo to wind this down ... why would Mickey D's marketing people think getting totally frustrated placing your own order correctly at a kiosk then walking out is going to drum up business or perhaps cut down on the number of employees per shift? There is a low percentage of these order screens around town, but I surely hope it's not a trend to come at other businesses.
dieselguy is offline   Reply With Quote
Old 01-11-2018, 12:56 PM   #2
Eagleback
Montana Master
 
Join Date: Sep 2014
Location: Full Timer In Naples, Irma tried to kill us, but were still here.
Posts: 739
M.O.C. #15731
As soon as some states started talking $15 hour for workers at fast food restaurants and California implementing it this year, these sprang up and it sounds like the owner wants the current employees to train the customer to use it, then fire the worker. it will be the trend I'm afraid.
Eagleback is offline   Reply With Quote
Old 01-11-2018, 12:58 PM   #3
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 19,155
M.O.C. #2839
We saw those for the first time at the Grand Canyon last summer they worked great.
richfaa is offline   Reply With Quote
Old 01-11-2018, 01:38 PM   #4
dieselguy
Montana Master
 
Join Date: Feb 2005
Location: Haysville
Posts: 3,505
M.O.C. #3085
As long as you just order straight off the buttons ... I kinda sorta agree. I don't like all the slop sauce and some of the other condiments on the burgers. I'd rather stay away from fries and go with a salad ... checking that stuff off and replacing one side with another makes it a whole new ball game. Heck ... many regular counter employees struggle with that.
dieselguy is offline   Reply With Quote
Old 01-11-2018, 02:16 PM   #5
DQDick
Montana Master
 
DQDick's Avatar
 
Join Date: Jun 2011
Location: Wilsey
Posts: 15,285
M.O.C. #11455
Since I use the McDonald's app to save money, imagine their surprise, in Artisia,NM when they showed me how to make it work with the kiosk and it didn't work for them either. Seems they have much more work to do. First saw them in Busnell, FL 2 years ago when they were being tested. Seems they should have the basics worked out by now.
DQDick is offline   Reply With Quote
Old 01-11-2018, 04:35 PM   #6
mtlakejim
Montana Master
 
mtlakejim's Avatar
 
Join Date: Oct 2017
Location: Bee Branch
Posts: 1,715
M.O.C. #20693
Folks this will be the future. It's only starting. Think about it what is every kid in the country already have in their hand nearly 24 hours a day? Yep a touch screen. Anyone under 30 won't bat an eye at kiosk ordering at fast food restaurants. In fact they will prefer it! The restaurants certainly like it since it cuts down on employee overhead. It's coming and it's coming fast!


I'll give you a related tidbit. They are researching right now using similar technology to the security threads that they use at places like Walmart on high ticket items (you know the things in the package that make the siren go off at the exit if they don't deactivate it at the register) to replace barcode scanning. The idea would be that every package will have an electronic thread in it that a scanner will pickup at checkout without it even having to leave the shopping cart. In fact the "electronic thread" could actually be woven right into your clothes. This would lead to you simply pushing your entire buggy under an arch and everything in the kart would immediately ring up! Incorporate that with something like Exxon's Speed Pass (the little pill sized device that works as a credit card at their pumps) and you could end up walking into the store, picking something up and just walking out with it. It would be paid for out of your account as you left of course. Even worse they are already have something that can be implanted in your body that holds credit card info. There is a company in California already asking for employee volunteers to use such a implanted device.


The scary thing about all this is of course "BIG BROTHER" is always watching. Before you know it, the corporations will know how many times you wear your favorite shirt into what stores and you will be getting advertising about similar shirts available at the competitor on your phone every ten seconds....and that is one of the nicer things they will likely be doing....... You won't be able to have any true privacy anywhere anymore. Its scary for sure, mark of the beast scary!
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
mtlakejim is offline   Reply With Quote
Old 01-11-2018, 04:44 PM   #7
Ram Montana High Country
Montana Fan
 
Ram Montana High Country's Avatar
 
Join Date: Jun 2017
Location: POINTBLANK
Posts: 409
M.O.C. #19944
They will want you to order from the “Smarter than Me” phone / pay with ApplePay and ... wonder if they could chew it for me also?
__________________
RAM 305RL HC EAST TEXAS
Ram Montana High Country is offline   Reply With Quote
Old 01-11-2018, 05:04 PM   #8
GLS3950
Montana Fan
 
Join Date: Nov 2015
Location: Taylor Ridge
Posts: 207
M.O.C. #18049
Cash is going to be a thing of the past also. Most workers at these places couldn't make change if the register didn't tell them.
GLS3950 is offline   Reply With Quote
Old 01-11-2018, 05:41 PM   #9
Mr Pachu
Montana Fan
 
Join Date: Oct 2015
Location: R
Posts: 215
M.O.C. #17922
Quote:
Originally Posted by GLS3950 View Post
Cash is going to be a thing of the past also. Most workers at these places couldn't make change if the register didn't tell them.
How true.

This really did happen to me: I had gone into a fast food restaurant and the three people in front of me had paid for their orders with plastic. When I finished placing my order the young person behind the cash register handed me the card reader. I told him that I didn't need it as I had a $20 bill in my hand. He then had to call the manager over as he did not know what to do with cash.
Mr Pachu is offline   Reply With Quote
Old 01-11-2018, 06:15 PM   #10
mhs4771
Montana Master
 
mhs4771's Avatar
 
Join Date: Dec 2009
Location: Sebring
Posts: 2,290
M.O.C. #9969
What's really great is when they start counting on their fingers trying to figure out the change. And what ever you do, don't give them a five dollar bill and a quarter for a $4.25 bill. That really send them over the edge.
__________________
Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, GY G114 17.5 Tires.
mhs4771 is offline   Reply With Quote
Old 01-11-2018, 08:41 PM   #11
AZ Traveler
Montana Master
 
AZ Traveler's Avatar
 
Join Date: Sep 2017
Location: Oro Valley
Posts: 1,182
M.O.C. #20477
Its the future, we can either adapt or get run over by it. It will be interesting to see if the McDonalds adapting the new technology will do better financially than those that don't. Like them or not, the company has evolved smartly to keep a winning position in the fast food market. I have noticed a lot more old folks working in McDonalds - they seem to struggle more than the young ones. The higher minimum wage has put more older folks in these jobs taking the experience away from the young folks.
__________________
Zack and Donna plus Millie
2018 Montana 3160RL
2012 F-250
"Life is too short to stay indoors, enjoy the ride!"
AZ Traveler is offline   Reply With Quote
Old 01-12-2018, 07:03 AM   #12
Loneoak
Montana Fan
 
Loneoak's Avatar
 
Join Date: Mar 2017
Location: Winchester
Posts: 422
M.O.C. #19514
Quote:
Originally Posted by AZ Traveler View Post
Its the future, we can either adapt or get run over by it.
I see this sort of thing happening all the time, not just with the McDonalds thing, but with technology in general. I am a senior and have embraced technology all my life. But so many of my peers struggle with it because they have resisted for many years, and now they are getting run over by it. They are finding they need to learn this stuff in order to communicate in today's world, especially with younger family members, and they are having a very hard time with it.
__________________

2017 High Country 305RL
2015 Ford F-250 Super Duty
Loneoak is offline   Reply With Quote
Old 01-12-2018, 07:53 AM   #13
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 19,155
M.O.C. #2839
We worked in high end technology all our life and it is not a problem for us if fact we like it. The cash registers that we have seen over the last few years calculate the change for you all the employee has to do is read the screen.
richfaa is offline   Reply With Quote
Old 01-12-2018, 09:18 AM   #14
waynemoore
Montana Master
 
waynemoore's Avatar
 
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,307
M.O.C. #10552
Well here goes. I LOVE technology and have an iPhone and have set the house up as a smart home. Can turn on and off just about everything with the phone or by voice. BUT one thing really makes me crazy is the self check outs at the grocery store. I look at it this way. I drive to the store, take my life in my hands walking through the parking lot, try pushing a shopping 🛒 cart that has a mind of its own. Walk up and down most of the isles trying to find what I want
(cause the night crew moved everything). After all this they want me to scan, bag "with my own bags" and pay. Can't use cash as there is no way to get change. This just makes me crazy but DW says I have to get with the times on this.
waynemoore is offline   Reply With Quote
Old 01-12-2018, 09:31 AM   #15
Loneoak
Montana Fan
 
Loneoak's Avatar
 
Join Date: Mar 2017
Location: Winchester
Posts: 422
M.O.C. #19514
Quote:
Originally Posted by waynemoore View Post
Well here goes. I LOVE technology and have an iPhone and have set the house up as a smart home. Can turn on and off just about everything with the phone or by voice. BUT one thing really makes me crazy is the self check outs at the grocery store. I look at it this way. I drive to the store, take my life in my hands walking through the parking lot, try pushing a shopping 🛒 cart that has a mind of its own. Walk up and down most of the isles trying to find what I want
(cause the night crew moved everything). After all this they want me to scan, bag "with my own bags" and pay. Can't use cash as there is no way to get change. This just makes me crazy but DW says I have to get with the times on this.
I've seen lots of self checkouts that accept cash.
__________________

2017 High Country 305RL
2015 Ford F-250 Super Duty
Loneoak is offline   Reply With Quote
Old 01-12-2018, 11:32 AM   #16
CaptnJohn
Montana Master
 
Join Date: May 2017
Location: Eastern NC
Posts: 1,035
M.O.C. #19865
Cannot put $0.37 on the screen for them. They may give you 37 pennies if they can figure it at all. So, put
1 quarter
1 dime
2 pennies
so they do not leave with a stress headache and consider suicide. They sadly reproduce.
CaptnJohn is offline   Reply With Quote
Old 01-12-2018, 03:53 PM   #17
waynemoore
Montana Master
 
waynemoore's Avatar
 
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,307
M.O.C. #10552
I still don't care if I can use cash. Next thing you know they will want you to find the product in the back room so that don't have to stock the shelfs.

I know DW says ia am an old stubborn camper.
waynemoore is offline   Reply With Quote
Old 01-12-2018, 03:56 PM   #18
twindman
Montana Master
 
twindman's Avatar
 
Join Date: Apr 2006
Location: Mesa
Posts: 1,209
M.O.C. #5651
I think Mcdonalds will be doing this in the near future because of higher minimum wages being pushed all over the USA. Use a kiosk to place your order. Computer sends signal to robotic 'cook' that places burger/whatever on grill. Robo takes the food at at exactly the right time and moves it to the next position where the toppings are place on the item. Then a machine wraps it and puts it on a tray. Untoched by human hands! And the kids and immigrants will have NO income anymore.
__________________

Tom and Gail
2013 Mountaineer 362
2012 Silverado 2500
twindman is offline   Reply With Quote
Old 01-12-2018, 04:23 PM   #19
Recumbent
Montana Master
 
Join Date: May 2010
Location: Rock Island
Posts: 1,051
M.O.C. #10457
A little bit of fun here. All this automation reminds me of the movie/book Total Recall where employees would have memories of a vacation implanted in their brain. The employee had a wonderful vacation memory and the company did not have any loss in production. Sooo if we apply this to McDonalds we could go through the drive through in our computer driven car and receive the memory implant of a Big Mac having been eaten, while maintaining a healthier lifestyle for having not consumed the meal. Another win/win
Recumbent is offline   Reply With Quote
Old 01-12-2018, 06:09 PM   #20
mhs4771
Montana Master
 
mhs4771's Avatar
 
Join Date: Dec 2009
Location: Sebring
Posts: 2,290
M.O.C. #9969
We can shop at Sam's Club (provided it's not one of the closing stores) scan each item we want with my phone before putting it in the cart. When done it pays the bill from the phone and gives an on screen electronic receipt that we show to the person at the door on our way out. Sure beats waiting in some of their long lines to check-out.
__________________
Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, GY G114 17.5 Tires.
mhs4771 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 09:03 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.