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08-14-2018, 04:07 AM
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#1
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Established Member
Join Date: Jun 2017
Location: NORTHERN ARM
Posts: 15
M.O.C. #20051
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Winegard G2+ Carryout
I have 13.5 volts to the antenna, but it doesn,t search for satelites. Anyone have a similar problem. Thanks
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08-14-2018, 04:48 AM
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#2
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Hi
On Direct TV the voltage should alternate between about 13 and 7 to change the polarity. If you are on direct and it is a steady 13 then your receiver isn’t working properly. Check the wire from the receiver to the power inserter and see what you have there.
I haven't had any problems with Dish Network using the King Tailgator so can’t tell you much about the Dish receiver.
Call Winegard they have good product phone support.
Phil P
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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08-14-2018, 08:48 AM
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#3
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Sounds to me like your issue is on the reciever side. Did you remove the splitter behind the convenience center? I use 2 G2+'s but they wouldn't work until I got the splitter out of the way.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-15-2018, 02:05 AM
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#4
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Established Member
Join Date: Jun 2017
Location: NORTHERN ARM
Posts: 15
M.O.C. #20051
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Called winegard and the voltage is fine, the problem must be in the antenna itself, but I am curious, if the inserter was not working, how would the antenna know what satelite to searh for????
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08-15-2018, 06:12 AM
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#5
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Quote:
Originally Posted by GLENNCALVIN
Called winegard and the voltage is fine, the problem must be in the antenna itself, but I am curious, if the inserter was not working, how would the antenna know what satelite to searh for????
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HI
I think AZ Traveler means to run the cable from the receiver to the power inserter and use the Winegard provided cable from the inserter to the antenna.
I would do this before sending the unit back.
Phil
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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08-15-2018, 07:00 AM
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#6
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Established Member
Join Date: Jun 2017
Location: NORTHERN ARM
Posts: 15
M.O.C. #20051
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I have done what AZ Traveler suggests, the cables are fine, but maybe the inserter is not sending the signal to search, although there is voltage to the antenna
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08-15-2018, 09:28 PM
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#7
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Hi
We have dish network and swap the receivers from the house to the trailer.
We have 2 receivers 1 Winegard G2 ad one King tailgater.
The Winegard always takes several scans for the switch before it final returns the SW64 switch.
Try doing a check switch with the check mark in the box for “superdish” if that doesn’t work then try checking the box for “Alternate”.
I sometimes have to run the “check switch” 5 or 6 times to get it to work.
Also make sure you have a clear view of the sky the satellites should be azimuth 210 or there about.
Phil P
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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08-14-2018, 09:36 AM
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#8
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Site Team
Join Date: Sep 2017
Location: Oro Valley
Posts: 3,930
M.O.C. #20477
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Quote:
Originally Posted by GLENNCALVIN
I have 13.5 volts to the antenna, but it doesn,t search for satelites. Anyone have a similar problem. Thanks
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Recommend running the cable from the antenna through a window to the receiver to troubleshoot the system. If it works, you have an issue with wiring in the rig. If it still doesn't work, you likely have an issue with the receiver or antenna.
__________________
Zack and Donna plus Millie and Ranger
2018 3160RL
"Life is too short to stay indoors, enjoy the ride!"
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08-14-2018, 06:29 PM
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#9
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Montana Master
Join Date: Mar 2011
Location: Okeechobee
Posts: 2,150
M.O.C. #11206
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Quote:
Originally Posted by AZ Traveler
Recommend running the cable from the antenna through a window to the receiver to troubleshoot the system. If it works, you have an issue with wiring in the rig. If it still doesn't work, you likely have an issue with the receiver or antenna.
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Good advice !!!
__________________
2009 Montana 3665RE
2009 Duramax 3500 DRW quad cab
personal web page https:// www.sallyscoffees.com
If you get a page not available then remove the "s" after HTTP
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08-17-2018, 10:36 AM
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#10
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Montana Master
Join Date: Jun 2018
Location: Folsom, California
Posts: 552
M.O.C. #21903
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Winegard has a great app for your smartphone. It uses virtual reality. In satellite mode, you pan the sky and you see icons where the satellites are located. In Broadcast mode, pan across the horizon and it shows where the broadcast towers are located. I've used many other apps and this one is superior.
__________________
'05 F250 6.0 Bullet Proofed - Sold
'17 F350 6.7 Lariet
'02 Montana 3280RL Upgraded a bunch.
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