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09-25-2010, 09:57 AM
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#1
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,702
M.O.C. #7992
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Broken Spring Hanger in Charlottesville Va.
When backing into our spot at Charlottesville KOA DW noticed tire hitting wheel cowing. Pulled the cowing out a little and got the 5'er set up for the night. Investigated this morning and found the rear spring hanger on curb side broke in two places. It has to be replaced as too mangled to repair. Got ahold of mobile guy who said he could be here this evening but later called to say it would be tomorrow morning. If he doesn't work out does anyone know a good repair facility in this area? Thanks for any help. Jim
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2006 3000RK
2009 Ram 2500
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09-25-2010, 06:25 PM
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#2
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Montana Master
Join Date: Nov 2002
Location: Midlothian
Posts: 956
M.O.C. #40
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If you have Coachnet call them. They took care of my service call fee for a broken hanger.
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09-28-2010, 02:49 AM
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#3
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,702
M.O.C. #7992
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Guy showed up Sunday morning as promised and fixed problem.
__________________
2006 3000RK
2009 Ram 2500
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09-28-2010, 03:46 AM
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#4
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Montana Master
Join Date: Nov 2005
Location: Paola
Posts: 5,739
M.O.C. #4961
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Glad the guy was able to fix you up. Now you can continue to travel and have fun.
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Dennis & Linda Ward
Paola, Kansas
Montana 3735MK Legacy Edition
1200 watts of Solar
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09-28-2010, 04:30 PM
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#5
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Montana Master
Join Date: Dec 2004
Location: Bum F Egypt
Posts: 979
M.O.C. #2733
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When the the welder starts his repair make sure all wires and hydraulic line are move away from the weld area. Keystone runs most of the wire right down the frame.
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10-01-2010, 02:43 PM
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#6
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Montana Master
Join Date: Nov 2002
Location: Oceanside
Posts: 20,028
M.O.C. #20
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Jim, I believe that hanger is considered part of the frame and is perhaps included in the frame's 5 year warranty. Ours was replaced under warranty 2 or 3 years ago. Might be worth following up with Keystone or Lippert. Our problem hanger was also the rear one but on the other side.
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10-01-2010, 06:44 PM
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#7
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,702
M.O.C. #7992
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Thanks for the info Steve. I'll check next week. I just took the rig into the shop yesterday to have the other rear hanger replaced as it had a slight bend in it undoubtedly caused from the first one breaking.
__________________
2006 3000RK
2009 Ram 2500
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10-03-2010, 03:03 PM
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#8
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Montana Fan
Join Date: Oct 2009
Location: Wilsons
Posts: 404
M.O.C. #9833
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John Kohl did a nice job of re-enforcing his hanger bracket with an end plate, complete with gusset. He may have pics posted in archive, I dunno.
Jerry
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10-04-2010, 12:38 PM
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#9
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,702
M.O.C. #7992
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Jerry,
I had seen John's re-enforcing back when he posted it. Had every intention of doing mine but never got around to it. While it is in the shop having the other spring hanger replaced they are re-enforcing all three. The guy that repaired the broken one re-enforced the one he installed. Said he didn't understand why the factory doesn't do this to start with. Acting on sreigel's suggestion I tried to call Lippert today for warranty info but was 10 minutes too late as they close at 4:30. Will try them tomorrow. Jim
__________________
2006 3000RK
2009 Ram 2500
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10-25-2010, 04:29 PM
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#10
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,702
M.O.C. #7992
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I found my papers that came with the 5'er. They showed a two year frame warranty. Keystone as well as Lippert gave me the same info. Lippert did ask me to send pictures and copies of the repair bill. Wasn't sure it would do any good but they would at least look at it. Well after a couple of weeks exchanging e-mails they officialy denied my claim. Can't say I blame them as the warranty was only for two years and we are in year five with the rig. If I'd followed John Kohls recommendation when he made it could have saved myself a few hundred bucks. Live and learn. Jim
__________________
2006 3000RK
2009 Ram 2500
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