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06-25-2019, 06:24 AM
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#1
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Front roller shade
Well it seems the front roller shade in the front over the tub wants to go up but does not want to come back down. I hear the motor engaging but not working. Any thoughts. Might need a mobile repair.... thanks
Tony
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2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 11:41 AM
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#2
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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I be-leave it uses a cable drive that mite have striped.
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Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
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06-25-2019, 12:16 PM
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#3
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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This is what I see underneath. Not sure what the button is for..?
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2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 12:21 PM
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#4
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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Full moon rising
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Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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06-25-2019, 02:00 PM
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#5
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Anyone got any advise..? Found a replacement on trekwood, I also have the extended warranty as I’m about 2 weeks out, expired warranty. Figures...
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2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 02:27 PM
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#6
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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striped or loose gear
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Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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06-25-2019, 03:06 PM
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#7
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Quote:
Originally Posted by jeffba
striped or loose gear
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Any way to fix loose or just remove and replace..?
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 03:06 PM
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#8
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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that I do not know
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Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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06-25-2019, 03:39 PM
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#9
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Seasoned Camper
Join Date: Oct 2018
Location: Topeka
Posts: 95
M.O.C. #22922
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Might be the switch. Remove it from the wall and see if you can jump across the terminals manually, if so, you can at least roll it back down.
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Steve & Ginger Patterson
2018 Montana 3811 MS
2018 GMC Denali 3500 HD Duramax
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06-25-2019, 05:25 PM
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#10
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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I have to manually spin the shade to bring it down. I hear the motor engaging but nothing happens, when I use the up button I hear the same sound but the motor does actually work, up only. Really confusing.
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 06:59 PM
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#11
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Seasoned Camper
Join Date: May 2019
Location: Knoxville
Posts: 51
M.O.C. #24025
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Sometimes I have to "massage" the button a little side to side as I am trying to go up or down. Not consistent enough to replace switch.
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Walt and Vicki Forester
2015 Ram 3500 Dually G56 ViAir/Hellwig Onboard Air/Springs BD 2Low Kit RDS 95 Gal Tank/Combo American Force 19.5 Falken Bi 850 225/70 19.5
2018 3730FL
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06-25-2019, 07:03 PM
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#12
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,418
M.O.C. #21044
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Button
I’ve seen that button in my unit too. Scared to push it. Everything is working correctly now - don’t want to jinx it. I wonder if Irvine door and Shade might have some advice. Have you tried calling or emailing them? They make all the other shades in the unit.
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MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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06-25-2019, 07:09 PM
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#13
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Seasoned Camper
Join Date: Jan 2019
Location: Sterling Heights Mi
Posts: 61
M.O.C. #23262
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I think the button is your up and down limit set.
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Keith & Nancy
2019 Montana 3810MS Legacy Edition
Full Body Paint (Sterling) Slide Toppers
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06-25-2019, 07:20 PM
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#14
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Quote:
Originally Posted by Mikendebbie
I’ve seen that button in my unit too. Scared to push it. Everything is working correctly now - don’t want to jinx it. I wonder if Irvine door and Shade might have some advice. Have you tried calling or emailing them? They make all the other shades in the unit.
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I googled them and found their number I’ll call in the morning. Do you have a picture by any chance on how it’s supposed to look..? When I took the pic that’s how mine looked not sure but I think it broke leaving California in route to Texas. Thank you.
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 07:21 PM
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#15
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Quote:
Originally Posted by AV Tech
I think the button is your up and down limit set.
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Would you happen to have a picture of yours also..? It wants to go down the motor engages moves about 1/4 inch and stops and wont move anymore but the motor keeps engaging when I push the down button.
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-25-2019, 07:30 PM
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#16
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Seasoned Camper
Join Date: Jun 2018
Location: LINDALE
Posts: 74
M.O.C. #21957
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The problem is most likely a reprogramming issue. The little button has to be depressed simultaneously with the wall switch to initiate the reprogramming. It goes on the blink with power surges and minor electrical events of that type. The company rep will give you the sequence if you call them - it is an easy fix - if that is the problem, which is very likely IMO . I have done mine several times.
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Max and Beverly Dow
2018 Montana 3730FL
3500 Dodge 4x4 Cummins Turbo Diesel
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06-25-2019, 07:48 PM
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#17
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Quote:
Originally Posted by Beverly
The problem is most likely a reprogramming issue. The little button has to be depressed simultaneously with the wall switch to initiate the reprogramming. It goes on the blink with power surges and minor electrical events of that type. The company rep will give you the sequence if you call them - it is an easy fix - if that is the problem, which is very likely IMO . I have done mine several times.
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We had a power surge the last 2 nights our monitor detected something and shut power to the coach. The first time for about 5 seconds and last night I had to go out and reset the camp ground 50amp breaker. Upon start up it allowed power again. Hopefully you’re right I will call in the morning !! Thank you !!
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-26-2019, 07:51 AM
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#18
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Beverly, you were right I spoke with Ryan and it needed to be reprogrammed, it works perfect now! Wish CW would have passed on that info !!
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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06-26-2019, 03:55 PM
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#19
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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I figure I will put the steps on how to reprogram if anyone happens to experience what I went through.
The button hanging from the powered shade is only there for programming purposes it serves no other purpose.
1. You need to hold the button at the shade and have someone else push the up or down button on the wall at the same time.
2. Hold till you hear a series of beeps, once you hear the beeps you are in programming mode.
3. If the roller is up push the down button, if the roller is down push the up button till you get to the top of bottom of where you want the roller. Let go of the button you will hear beeps again.
4. Do the same thing up or down until it is at the up or down height you want to set it at, let go of the button. More beeps
5. One last time as number 4 and you are done.
***Documented for future use***
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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07-01-2019, 04:29 AM
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#20
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Montana Master
Join Date: Jan 2018
Location: Northville, NY
Posts: 807
M.O.C. #21158
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[QUOTE=Last2Die;1148904]I figure I will put the steps on how to reprogram if anyone happens to experience what I went through.
The button hanging from the powered shade is only there for programming purposes it serves no other purpose.
1. You need to hold the button at the shade and have someone else push the up or down button on the wall at the same time.
2. Hold till you hear a series of beeps, once you hear the beeps you are in programming mode.
3. If the roller is up push the down button, if the roller is down push the up button till you get to the top of bottom of where you want the roller. Let go of the button you will hear beeps again.
4. Do the same thing up or down until it is at the up or down height you want to set it at, let go of the button. More beeps
5. One last time as number 4 and you are done.
Thanks, this is great to know. Early on DW tried to pull it down by hand not knowing it was powered. Since then if you hold it too long it goes down too far and will drop out of the track . I didn't know it was programable and just thought we had to live with it that way. With this info I will reprogram it and things will work right again.
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Jim B
2017 Lariat F-350 FX4, CC, SB, 6.7 PSD 4WD
2018 MONTY 3731FL, at our private winter site in GA
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