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01-23-2014, 03:59 PM
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#1
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Montana Master
Join Date: Feb 2008
Location: Hillsboro
Posts: 593
M.O.C. #8238
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Survey, anyone?
We're on our fourth Keystone product, our third Montana, and lo and behold but what should appear in the mail?  A nice letter from Keystone asking us if we would please fill out an online customer satisfaction survey of our latest Keystone product, the 3725.  Of course, we complied.  Anyone else gotten a survey request letter from Keystone?  It was a first for us! 
__________________
Terry and Patsy
Vietnam Veteran, US Navy
2017 3810
2015 GMC Sierra 4X4 3500 SRW
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01-23-2014, 05:09 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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We didn't get one with our's, but that's been a few years ago. Good to hear they're asking.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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01-24-2014, 12:18 AM
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#3
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Montana Master
Join Date: Sep 2010
Location: Hollister
Posts: 1,043
M.O.C. #10764
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Yes, we received one.
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01-24-2014, 01:52 AM
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#4
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Montana Master
Join Date: Oct 2012
Location:
Posts: 608
M.O.C. #12894
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I got one, it was done on-line. It even had a comments section, so I told them what mods I did and what I thought what should be added in future models.
Scott
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01-24-2014, 02:31 AM
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#5
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Not us.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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01-24-2014, 02:47 AM
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#6
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Montana Master
Join Date: Mar 2012
Location: Davison
Posts: 786
M.O.C. #12331
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Yes, right after our purchase.
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01-24-2014, 04:36 AM
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#7
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Montana Master
Join Date: Jul 2013
Location: Aguanga
Posts: 606
M.O.C. #13601
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We received one. I think they should wait a bit longer to send it out. Would probably get a bit better feedback once the owner had spent more time with the unit if that is their intention with the survey.
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01-24-2014, 05:55 AM
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#8
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Montana Master
Join Date: Apr 2007
Location: Harford
Posts: 948
M.O.C. #7122
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Yes. We received one and completed it on-line.
__________________
 
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01-24-2014, 06:12 AM
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#9
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Montana Fan
Join Date: Aug 2012
Location: Fowler
Posts: 414
M.O.C. #12748
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We received one shortly after we purchased our 2013 3100.
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01-24-2014, 07:03 AM
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#10
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Montana Master
Join Date: Jan 2013
Location: Depends on temps
Posts: 1,648
M.O.C. #13157
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No, nothing. This also includes help from Customer Service/NOT.
__________________
2012 Ram Laramie 3500 DRW 4x4 3.73 Tow Max Pkg B&W Companion 60 gal RDS aux fuel tank. 2014 Montana 3150RL, 2 A/C's, Leather, 6 Point Jacks, Splendede WD2100XC, Mor/ryde X-Factor, Duravis 250 tires with TST 507RV monitors. 2 x Honda EU2000's
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01-24-2014, 08:52 AM
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#11
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Montana Master
Join Date: Feb 2007
Location: Fayetteville
Posts: 2,351
M.O.C. #6831
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We received one as well. Completed with recommendations for future upgrades.
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01-24-2014, 10:37 AM
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#12
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Montana Master
Join Date: May 2010
Location: Rock Island
Posts: 1,074
M.O.C. #10457
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Got one soon after purchase
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01-24-2014, 09:25 PM
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#13
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Montana Master
Join Date: Mar 2012
Location: Redding
Posts: 1,421
M.O.C. #12339
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Alas, my survey must have been lost "in the mail"!
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01-25-2014, 12:06 AM
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#14
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Montana Fan
Join Date: Nov 2012
Location: Brookline
Posts: 151
M.O.C. #13008
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I received one shortly after purchase. filled out on line. left comments as well, as stated by others would have been nice if they would have waited a little longer. If I recall most of the questions were on the dealer and the prep of the unit, but if I have a hard time remembering what we are talking about. Merry Christmas??????????
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01-25-2014, 03:50 AM
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#15
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Montana Fan
Join Date: Sep 2012
Location: Redmond
Posts: 274
M.O.C. #12815
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Nope.
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01-25-2014, 08:23 AM
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#16
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Montana Master
Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 991
M.O.C. #13909
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Just got my survey letter for my 3402RL today for a Dec 16th purchase.
__________________
Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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01-27-2014, 04:21 PM
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#17
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Montana Master
Join Date: Jul 2004
Location: Washburn
Posts: 591
M.O.C. #1782
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Apparently ours got lost in the mail also. Based on our experience with the 2011 3150RL and Greeneway RV they probably purposely didn't send us one.
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01-29-2014, 05:04 AM
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#18
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Montana Fan
Join Date: Sep 2012
Location:
Posts: 310
M.O.C. #12816
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Got an e-mail request right after we bought our High Country last year. Did it om line.
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