Bad Slides

[tom woodward]

This should come as no surprise to anyone who owns a Keystone product. I have a 2105 fifth wheel 353RL which I just purchased used. I am the third owner. When I pretested the unit the slide motors would go out and stop, go out and stop, several times before they would extend all the way. The previous owner said "they have always been that way I just assumed it was normal". I didn't believe him and called the shop that just worked on it for another issue (AC). They said just probably needed new breakers up front near the battery so I bought it. That didn't work and I took it to two different RV shops and both said they couldn't fix it. The second one said it was a manufacturer defect so I finally took it to a Keystone dealer. He confirmed that the Rub stips that the slides slide upon were not high enough and the slide was tearing up the floor. When asked he said that it definitely came that way from the factory. estimated cost to repair $5000+. This is my second fifth wheel but from what I have seen it will be my last. Camping is not fun enough to put up with the trash that the factories are producing and the cost to up keep will buy a lot of nights in a very nice hotel. So my question is this; even though it's out of warranty, considering it was built this way, has anyone had success going back to Keystone and getting help from the factory?