Well we made it to Little Rock, Arkansas and went to disconnect the Monte from the TV and guess what/-- it's a no go! It would raise just off the hitch but not over the Bedsaver! RATS!!!! All I got was the racheting of the gears and the twisting of gearbox and motor. Called Good Sam Extended Warranty and went to the office here at the campground to see if they knew of a good service tech that comes to the park. They gave me a card of a mobile tech and I called GSEW again to find out what they needed. Long story short--- it's time to have the front landing legs and gearbox replaced. GS will cover everything except for about $30 of the service call, $40 of the shipping charge, a couple other small items and the $200 deductible. Only problem is that we wanted to be home by this next weekend,the 30th, for our Granddaughters birthday party. The parts were ordered today and Lippert says they will be here next Wednesday.
That will give us 2 days to get back to Omaha.
We're keeping our fingers crossed the parts come in early and the tech can get them on before then. Called Lippert and asked about express shipping and they said it would cost us an extra $80+ in freight.
Being the tighta-s I am, I passed on that idea and we will have to sit it out here in hopes the parts will come in earlier than predicted!! We were waiting here in Little Rock for the temps to warm up and the snow to melt in Omaha but this delay was not expected and to our liking either! Oh well another story to tell the grandkids and around the campfires of the upcoming rallies on the schedule!
UPDATE-- Thursday the 28th-- Well the parts came in late yesterday and the tech was on site at 8:30 this morning. We started work on it about five minutes later. The tech jacked up the front and started working on the drivers side leg and gearbox. Got it off and went to put the new leg and gearbox on and YOU GUESSED IT- Lippert had sent the wrong legs. They sent the newer legs that fit on the inside of the front storage area but our unit has the legs on the OUTSIDE of the storage unit and in the propane tank areas. Needless to say the tech was not happy and was really afraid to tell us what had happened. He was on the phone instantly and talked to Lippert for more than 20 minutes. They will be sending out the correct units and this time it will be sent on the two day delivery--BUT we have to pay the shipping again. Asked about overnight and it would have run us over $400 just to get the units shipped. Said "No thanks!" Now we're waiting here to get the parts and hoping to hit the road again for Omaha on Easter Sunday. We won't make the granddaughters birthday party but we'll call her and wish her Happy Birthday tomarrow and have a party of our own when we get back home!
Wish us luck and pray we make it home for us to get our taxes done before the send in date!
2nd Update--Saturday the 30th--Well the parts didn't come in today so we will be sitting here for another two days waiting to see if the come in! I guess me and Lippert will have to have a talk when all of this gets over. They ship the wrong parts and when we asked about expedited delivery of the correct one with two day delivery they hit me again with a jacked up UPS charge and guess what-- they don't show up like they said they would. This is one unhappy camper at the present time and I want some money back on "their" goofup! It's costing me more meals here and more camping fees on top of the exorborant extra freight charges. HOPEFULLY, the price on the correct parts is not higher also. If they are, Lippert had better be ready for some real language coming their way! Update will be put on here come Monday again!!!
UPDATE #3-- Monday-April Fools Day! Parts are in and on the Monte! Hurray!!!!!
Going to be headed north tomarrow morning and should be home by Wednesday
--IF NOTHING ELSE HAPPENS!!!
Come to find out the parts were in on Saturday BUT the delivering agency-UPS- would not deliver them because they were not paid for a "Saturday Delivery" even though they were paid $161.50 for a second day delivery! Of course I guess that's better than the $400+ they wanted for overnight delivery from Indiana! I'm in the wrong business folk!!
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