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Old 06-26-2018, 08:19 PM   #141
Jersey Devil
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Yes all three meaning none of them are bullet proof.
Specifics are all over this forum by owners and their experiences.I’am sure you have followed this forum longer then I have.
As owners of these trucks we all purchased the one that we like to serve our purpose.As much as I like my GM I can admit that it’s not bullet proof.
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Old 06-27-2018, 10:39 AM   #142
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My 3 ram cummins... 1 injector line cracked, 1 lift pump....since 04..thats it..
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Old 06-27-2018, 11:27 AM   #143
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Well Dodges have big ears. Does that count?
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Old 06-27-2018, 09:34 PM   #144
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Still waiting for more information on the knock besides the "yeah that doesn't sound right" I got from a service representative. To be fair the diesel technician was supposed to start trying to figure out what the noise is caused by sometime today. No call from the service department so I guess I will call them tomorrow.

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Old 06-28-2018, 06:23 AM   #145
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Let us know.
Hope it isn’t serious, probably isn’t.
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Old 06-28-2018, 09:44 AM   #146
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@Dam Worker: “yeah that doesn’t sound right” is still better than “yeah they all do that”!
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Old 06-28-2018, 08:27 PM   #147
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Well I at least got a call from the service department. Oil pan and or filter had metal debris. They want a replacement engine but are waiting to see what corporate is wanting them to do. I am not happy but before I do anything rash I need all the information on what failed and what caused it to fail.
Not sure what all options I may have but my wife was boiling over with extreme unhappiness. Suppose to go camping in two weeks but I also need to sell the old 7.3. One way or another I need a truck to pull the Montana.

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Old 06-28-2018, 09:03 PM   #148
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I would make an appointment to meet with the General manager (not Service manager) and explain the situation to him, and tell him you want a new truck. You may have to push, but after a replacement engine, installed by local mechanics, the truck will never be 'like new", plus it will be out of service for at least a month. At the very least you should get an equal truck while you wait.
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Old 06-29-2018, 07:45 AM   #149
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Well this doesn't look good for Ford.
If they install a complete motor than you should be fine. If they give you a block then install heads and other things not a complete motor than I would complain. If there was metal in the pan than it has gone through the entire motor. Wonder what has happened. Cerently not normal on the 6.7
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Old 06-29-2018, 03:22 PM   #150
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OK I actually stop by the dealership this morning. I talked to the service manager and service engineer. It was explained that they found metal when they removed the oil filter and the oil color was not normal. They also hooked it to their scanner and check everything. They noticed a couple of injectors were in need of reprogramming(?). They only removed the oil filter to check this after listening to the knocking noise in the engine was making. It sounds like the NorthWest service manager who happened to be there last Thursday was not happy that I was told to continue driving the truck by the first dealership. They are waiting for Ford corporate to make a decision on how to fix the problem. I talked about not really being happy to have a brand new pick up and having to have a new motor or rebuilt motor being installed in my new truck. There was some discussion of a possible Ford buy back and getting me another brand new truck. All of this is just preliminary talking or negotiating as this is only speculation until Ford corporate tries to decide what they need to do.
As a sidenote another sales person came up and said that he had a box that was supposed to be with the pickup and it happens to be the trailer camera and wiring.
There was also some discussion on a loaner truck 17 f-350 SRW for my use while getting my problem resolved.

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Old 06-30-2018, 09:01 AM   #151
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Dam Worker: You've got their attention, now keep the pressure on for a buy back. Also, check into your state's lemon laws.
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Old 06-30-2018, 11:23 AM   #152
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Tom,

Good luck, sounds like they are trying to take decent care of you. Would not be scared to keep the truck with engine repairs after all you went through to pick it out. Might push for them to extend the warranty if you go that route. Also would not let an upcoming camping trip push you into a quick decision - assuming you get a decision.
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Old 07-06-2018, 09:09 PM   #153
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Well here we go, Ford Corporate says tear the motor apart and see what caused the knocking with metal in the oil filter. I am asking for a new truck, we will see what happens. I guarantee you that I don't want a rebuilt engine that had metal circulating through it rebuilt and Ford expecting me to just be happy as a clam to start driving it. I bought a new truck not a refurbished truck. Dealership seems to be trying to help me and I appreciate that. Hopefully this will be resolved soon and I will have a new truck. Nobody should have to go through this type of soul searching after buying a new rig. For the record the truck towed my Montana like it wasn't even there. Both up hills and down hills it was always in full control. Even with the knocking noise it had great power going up extreamly steep grades. Hopefully this will just be a bad memory with a happy ending.

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Old 07-07-2018, 04:03 AM   #154
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Okay I am hoping they do right by you, but there may be a way to gain some leverage. Ask the dealer if this will show up on Carfax. If it will, you may be able to treat it as and accident and ask for compensation due to diminished value.

I may not work, but it is worth a try.
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Old 07-07-2018, 09:26 AM   #155
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I watch a Ford truck website. The normal thing that happens after an engine goes south is Ford will replace the engine with a complete engine or a short block. They will NOT give you a rebuilt engine. Replace the truck? Good luck with that. I’ve not heard of that happening.
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Old 07-07-2018, 10:25 AM   #156
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Sorry for you.. hope it works out.
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