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Old 01-05-2009, 08:20 AM   #1
stiles watson
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Join Date: Sep 2004
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35,000 miles

I turned 35,000 on my Ford F350. I put it in the shop to change the oil and filter along with the fuel filters. Since it has 35,000 miles and the main warranty goes out at 36,000, I had them give it a thorough check.

I complained about sluggishness on sudden acceleration, black tail pipe, and the lower than expected mileage. The mechanic seemed to know his business. He reprogrammed all three computers (I didn't know it had three). There was a noticeable difference in the responsiveness of the engine and even the sound. While there, he handled all recall issues, none of which I knew about.

I was handled with courtesy and professionalism at Williamsburg Ford, Lincoln and Mercury. To get that kind of service from a dealership where I did not buy was a joy.
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Old 01-05-2009, 08:58 AM   #2
Bill-N-Donna
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Good to hear of such great service! It seems that we mostly pick up on the bad things. Is that in Williamsburg, VA? I'll keep that in mind for the next time we return there.

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Old 01-05-2009, 04:10 PM   #3
sailer
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I think you drive tooo much as I only have 46000 on my 06 F250 and we travel a lot acording to most people sailer
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Old 01-05-2009, 05:06 PM   #4
stiles watson
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Yep, we do travel. Covered the map you see plus one other state in the last 21 months. We are planning a Western trip this spring and summer to include the western 6 states. Then that will leave Vermont, Rhode Island, Delaware, Minnesota, and Wisconsin to visit of the lower 48.
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