buffing streake on new exterior

[ctwebb]

Hi all, Does anyone know if keystone buffs the exterior prior to shipping the units to the dealers? Reason asking , We just picked up our 2014 High county from the dealer having some warranty work done. The water heater smoked up the side of the unit and needed to be adjusted. We then noticed there was buffing streaks all along the side of the unit. The dealer insists on they do not do any buffing to remove the smoke that was on the side. They informed me to call keystone to see what can be done Any information on how Keystone preps the units for shipping would be helpful.

Thanks everyone