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07-27-2015, 06:07 AM
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#1
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Established Member
Join Date: Jul 2015
Location: Dilworth
Posts: 14
M.O.C. #17673
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Keys not working in locks
Having issues with keys not working in side compartments. The keys go in but do not turn. Dealer told us to spray locks with WD40. It seemed that we had separate keys for door and compartments when we had your travel trailer. Any suggestions? We have a 2015 Montana 3440RL Legacy.
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07-27-2015, 06:23 AM
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#2
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Did you use the correct keys,as very similar. Door key has a square head, slam locks have a slightly rounded head.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-27-2015, 10:15 AM
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#3
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Montana Master
Join Date: Feb 2005
Location: Haysville
Posts: 4,261
M.O.C. #3085
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As Mike poined out ... storage compartment keys are keyed differently from entry door keys.
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07-27-2015, 02:13 PM
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#4
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Montana Master
Join Date: Jan 2013
Location: Bridgewater
Posts: 1,196
M.O.C. #13166
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My compartment key turns hard, but it's because of the pressure against the latch. I lean on the door a bit when I turn the key. It may be different with slam latches if that's what you have.
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2010 Montana 3455SA, Mor/Ryde pin, wet bolts, TST 507, Progressive HW50C, GY G614
2019 Silverado D/A 3500HD LTZ DRW CC
B&W Companion
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07-27-2015, 03:31 PM
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#5
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Montana Master
Join Date: Mar 2015
Location: West Richland
Posts: 1,253
M.O.C. #17164
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On our unit with slam latches two different color of keys. Black and purple, both keys will go into the keyhole but only work in the correct lock assembly. Been at the dealership for quite a while but I thought the black was for the compartment doors and the purple for the entry door.
Tom Marty
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07-27-2015, 04:11 PM
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#6
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Montana Master
Join Date: Oct 2007
Location: silver creek
Posts: 1,507
M.O.C. #7770
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when ours do that, it is usually pressure on the locks. I push on the doors and they turn easily
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07-27-2015, 04:19 PM
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#7
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Montana Master
Join Date: Apr 2009
Location: Murrieta
Posts: 5,816
M.O.C. #9257
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Yup, some doors need to be leaned against to relieve the pressure on the locking tab when trying to rotate the key to the unlock (or lock) position. Just something to try. I have two doors like that. Two other outer cabinet doors that use the same key are fine and easy to rotate. In my 10 years of ownership, I've lived with it.
And yes, the main entry door key for its two locks is different from the exterior door key on my rig.
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07-28-2015, 08:09 AM
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#8
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Those of us with newer rigs have three keys, one for the entry door, one for the compartment slam locks, one for the compartment doors without slam locks.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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07-30-2015, 04:50 AM
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#9
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Montana Fan
Join Date: Aug 2007
Location: nancy
Posts: 245
M.O.C. #7510
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Quote:
quote:Originally posted by shirleygriffin
Having issues with keys not working in side compartments. The keys go in but do not turn. Dealer told us to spray locks with WD40. It seemed that we had separate keys for door and compartments when we had your travel trailer. Any suggestions? We have a 2015 Montana 3440RL Legacy.
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Are your latches FIC or KENCON? It will tell you on the key. I have KENCON and had a key to split and break inside the lock. They don't turn easily. My unit is a 2015, 3582.
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07-30-2015, 12:00 PM
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#10
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Established Member
Join Date: Jul 2015
Location: Dilworth
Posts: 14
M.O.C. #17673
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We have only one key and it is purple and says Global Link on the key
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07-30-2015, 12:02 PM
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#11
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Established Member
Join Date: Jul 2015
Location: Dilworth
Posts: 14
M.O.C. #17673
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We also have a gold round key and only fits in the control box for leveling.
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07-30-2015, 02:14 PM
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#12
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Montana Master
Join Date: Feb 2004
Location: Pahrump
Posts: 2,523
M.O.C. #1081
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Might want to show it to your Dealer. He might have given you a Master Key by mistake and they will not open the compartment locks.
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08-03-2015, 07:38 PM
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#13
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,142
M.O.C. #1920
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You should have three keys. One will fit the entry door and dead bolt. The second will fit the slam latches. The third key fits the Level Up box and also the front compartments (battery and storage). In addition, the slam lock key fits the outdoor entertainment system if your unit has one. Best advice is to check key number and lock number. We bought an electronic lock and it came with the wrong key. So, it does happen.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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09-21-2017, 05:06 AM
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#14
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New Member
Join Date: Aug 2017
Location: Montour
Posts: 1
M.O.C. #20444
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Three keys?
Glad to read some of these posts! Just purchased a 2016 3790RD and it was at the dealership having warranty work done. The service tech locked the basement doors. When we brought the unit home, we couldn't get into the storage compartments. We were given two keys when we bought the unit. Apparently they forgot to give us the third key. The dealership sent a gal 100 miles to us with a master key so that we could get into the storage areas. Leaving tomorrow for the weekend!
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09-21-2017, 05:19 AM
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#15
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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I have trouble turning the cylinders on my slam latch compartment doors also. I spray lock lube in them from time to time. Also I found out if I jiggle the key while turning they seem to cooperate.
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09-21-2017, 06:25 AM
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#16
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Seasoned Camper
Join Date: May 2017
Location: Baton Rouge
Posts: 93
M.O.C. #19869
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Simple Fix, Get the # off the slam latch, call your dealer and have him send you a couple keys! Done!
__________________
Bobby & Debbie
LSUisiana
2011 3580RL "For Sale"
2016 3721RL
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09-21-2017, 07:20 AM
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#17
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Quote:
Originally Posted by beeje
I have trouble turning the cylinders on my slam latch compartment doors also. I spray lock lube in them from time to time. Also I found out if I jiggle the key while turning they seem to cooperate.
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This is also my experience.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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Linear Mode
