Goodyear Marathon - Montana Owners Club

oldcrow · 03-02-2012, 11:13 AM

Just returning from a trip to FL. on RT.95 and had a blow out on the Goodyear Marathon tire on our 2011 Montana 3455SA. It was a rear tire driver side and showed low pressure on the Pressure Pro.We stopped as soon as we could and checked the tire.The tire had the tread just about off and the sides blown out.WE took the tire to a Goodyear dealer and he said he couldn't pro rate because it was out of warranty(tire marking three years old). The dealer said he could not find any punctures in the casing but it was out of warranty. I had him put a new tire on the rim and paid $193.00 and took the wheel back to the camper.I e-mailed Goodyear and they said the tires are under warranty for 6 Years and have the dealer call them, he wouldn't so they called him.They (Goodyear) called back in a couple minutes and said he looked at the casing and there was a puncture Yet he couldn't find one before.Goodyear said that was the end of the story. The moral of the story is be careful who you deal with and be careful of Goodyear Marathon tires.

Art-n-Marge · 03-02-2012, 11:22 AM

So are you gonna get some or all your money back? I didn't quite follow that.

Hmmmm, the rig is from last year but the tires were 3 years old. That means they were sitting around for a year or two? It's nice to know the tires are warranted for 6 years since most concerned tire owners replace them at about five years, but if they just sit in a factory, that's wasted time.

No matter what the tire, the tire's date code is the one to look at. I think in summary, it's about the tires age, not the mileage.

bncinwv · 03-02-2012, 11:38 AM

Sounds to me like you were dealing with an unreputable dealer. I would not take him at his word for anything. If you still have the tire, check the date code yourself, there are many threads and resources to inform you how to read the code if you don't know how to, I find it very hard to believe that a one year old rig has three year old tires. Montana turns over to many units to have tires around that long. In addition, contact Goodyear again directly and ask them to investigate the matter a little further. I believe Tireco is the supplier for Montana tires and they will investigate so you can contact them as well. I have had Tireco pay for the shipping to them for a blown out tire so there experts could look at it. Your choice, but I would not be satisfied with the responses you are getting.
Bingo

southern thunder · 03-02-2012, 12:09 PM

I still can't understand why Montana continues to use a sub standard tire. I bet Keystones uses them on more of their line. They should recall them all!!!!

mhs4771 · 03-02-2012, 12:11 PM

I think if you read the warranty info on the Goodyear site the warranty starts at date of purchase, but if you don't have a receipt then it reverts back to the tire date. I would think the date you took delivery on the Montana should be the start date of your tire warranty. You might want to double check the Goodyear site to make sure I'm not out in Left Field.

**DQDick** · 03-02-2012, 12:33 PM

Start by taking the tire to another Goodyear dealer. The one you deal with has issues to say the least. My guess is that if you start with a dealer that wants to help, you'll get some relief. That being said, when I got Goodyear to take back my Marathons we discovered that even though my rig was manufactured at the end of 2010 the tires were made in early 2009. Keystone may have used them when they got them, but Keystone doesn't seem to care if they're old when they arrive in Goshen. My guess would be that the ability to dump brand new old tires on Keystone makes the price of the Marathons even cheaper. Since trailer tires don't wear out, they age out, that's just another big thank you we owe the manufacturer.

oldcrow · 03-02-2012, 12:56 PM

No money back.As far as Goodyear is concerned it finished.

bncinwv · 03-02-2012, 01:08 PM

Goodyear is not the only entity at play here. The supplier of the tires is the one who has the warranty coverage. Unless something has changed that company is Tireco and they have a web site with customer support. In the past, they have been very good to work with. I would persue this before you make a statement that the matter is finished.
Bingo

**DQDick** · 03-02-2012, 01:18 PM

Actually it's Tredit Tire and at the fall rally they specifically said if you had the type of problem you're having you should give them a shot. No promises, but they buy a whole ton of Goodyear tires and could buy from someone else. Their number is: 800-537-2925. Since they made that statement at the rally, if you call them, please let us know how it turns out. Thanks!

bncinwv · 03-02-2012, 01:30 PM

Thanks for the correction Dick, thinking back upon it Tireco was the previous supplier back in the other China bomb days, for those who remember the "Missions".
Bingo

seahunter · 03-02-2012, 01:30 PM

Is there a pattern as to what part of the Marathon tires is failing - meaning is it the sidewall or the tread area? What exactly is happening when it is said they explode - what is failing? Will there usually be signs of beginning failure if you keep an eye on them, like bulging?

Thanks from a bomb-user until they can be replaced!

bncinwv · 03-02-2012, 01:33 PM

Various failures, various reasons, some indications, some not, ask Jim Fischer what he thinks of the Marathons for a little enlightening input.
Bingo

steelpony5555 · 03-02-2012, 05:29 PM

I just took my new to us Montana into Discount Tire today and had BF Goodrich Coml LT tires installed. The Marathons on it looks like new and were dated 09. But I can not trust them with all the examples of troubles people have with them. She is now ready to roll, now if I can just get my wife to get rid of this cold she has been suffering with the past 2 days we could go somewhere lol lol...I was gonna bring the tires home and put them on Craigslist but didn't want to be responsible for someone buying them and having a blowout.

**DQDick** · 03-03-2012, 12:59 AM

Just sell them to a farmer or rancher for around the farm use on one of their trailers. Those trailers suffer low speed tire failure all the time and they need inexpensive replacements. Based on where we're from I'm pretty sure that's what Goodyear did with the ones they took back from me.

HOOK · 03-03-2012, 03:38 PM

The 4 failures were all the same. I was able to spot each failure before it blew.All of ours were broken belts. All 4 had a bulge start at or about the center of the tread. GY was very helpful with ours and allowed us to upgrade to G614s 5 for 5. Refunded roadside expense. We payed the difference between retail for Marathons and retail for G614s. money well spent and no troubles since. Larry

1retired06 · 03-04-2012, 02:35 AM

The pattern we saw on our one and only ever set of Marathons were chunks of tread coming off, and flat wear spots. Was not an axle issue. New tires (not marathon! competitor Light Truck Tires) now have 8000 miles with no signs of wear. Lots of threads comparing LT against ST tires. I dont like trailer tires, but if that is what you prefer, you might look at MAXXIS. Often the problem is not the loss of a tire, it is the signficant and expensive damage that often occurs to the trailer. Every so often, you see someone pull in with major side and/or undercarriage damage.

tracyclifton · 03-04-2012, 02:41 PM

All this type of info is why I replaced my GY bombs with BFG Commercial TAs already. I haven't even used the new 5er yet but I replaced the tires this winter when I had time. I sold the bombs to a guy at the tire store for $200 cash. That made an investment of just over $600 for piece of mind. Now if my tire sensors come back from getting new batteries before our first trip in 3 weeks I will be one happy camper.

seahunter · 03-05-2012, 11:38 AM

Quote:

quote:Originally posted by HOOK

We payed the difference between retail for Marathons and retail for G614s. money well spent and no troubles since. Larry

Hi Larry,

Do you recall what the difference in price was?

Greg

oldcrow · 03-07-2012, 01:38 AM

Hello Everyone,
My problem was solved by The Goodyear Home Office and customer service. I received a e-mail saying they were willing to split the difference and send me a check for $91.00 dollars.I am happy with the settlement and consider it closed.
Thanks for All the comments and help

HOOK · 03-07-2012, 02:05 AM

If my memory serves me well , it was about 600.00. It is because they sent me a check as refund for roadside expense of about 300.00 and I payed about 300.00 out of pocket that I am not sure of the exact figure at this point. I was and am very satisfied. Larry

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