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05-30-2018, 06:15 PM
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#1
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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Power cord separation
We pulled into a cg this afternoon and went to hook up the power cord and noticed that the cover had completely separated from the male end. Of course, our warranty expired last week. The wires look fine, they are just exposed to the elements. I am assuming this can be repaired? Anyone else have this problem or know who the manufacturer is? Maybe Camco? We have no ideal how this could have happened so any advice on how to prevent the same thing from happening in the future will be appreciated. Could the cord just be too heavy for the plug?
Susan
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Ray and Susan
2017 - HC352 RL
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05-30-2018, 06:33 PM
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#2
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Montana Master
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
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Yep, if it is 50 amp it is very heavy. I am forever fixing bothe ends. I have tried everything and the plugs always separate from the cord. That said I have become an expert at repairing them.
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05-30-2018, 06:50 PM
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#3
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,418
M.O.C. #21044
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Power cord repair
What is your best fix?
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MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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05-30-2018, 07:28 PM
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#5
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Many of us use the right angle adapters to avoid just this problem.
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05-30-2018, 08:17 PM
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#6
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Montana Master
Join Date: Apr 2006
Location: Mesa az
Posts: 2,952
M.O.C. #5651
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I had same problem and did what Rohrmann did - new plug and right angle adapter.
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Tom and Gail
2013 Mountaineer 362
2012 Silverado 2500
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05-30-2018, 10:06 PM
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#7
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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same as rohrmann!
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Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
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05-31-2018, 06:48 AM
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#8
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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We have a right angle adapter on the female end but it is the male end that came apart. I am thinking that we are going to have to find some way to prop up the male end to take the slack off the plug.
By the way, how hard is it to change out the plug? We are really not good with electrical stuff except for replacing a wall outlet.
Thanks for all your replies, Susan
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Ray and Susan
2017 - HC352 RL
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05-31-2018, 08:21 AM
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#9
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Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
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I agree with Bob on the right angle plug as it takes the stress off the plug. As for the other end i wrapped the cord with a lot of electrical tape and it has held up real well and this was probably 3 years ago. As for as changing out the plug the wire is 6 ga. so it is very stiff. Even when changing out the plug i would go ahead and tape the plug and cable together so as to have an head-start on what will probably happen again. When the tape and plug starts getting real limber again and starts to fray just remove the old tape and re-tape.
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05-31-2018, 10:23 AM
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#10
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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Update: Our right angle adapter does not drop straight down but it sticks out at a ninety degree angle to the outlet. Weird. We have also contacted Epicord (the only name found on the original electric cord) via email to see what they say about the problem. Seems the cord should have lasted more than a year. Will keep you posted as to weather or not we hear from them.
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Ray and Susan
2017 - HC352 RL
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05-31-2018, 10:58 AM
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#11
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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This was one of the items on my warranty list. If Keystone does not stand behind it, I'll jut replace it. The cord should last longer than 6 months of light use.
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Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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05-31-2018, 11:06 AM
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#12
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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Quote:
Originally Posted by jeffba
This was one of the items on my warranty list. If Keystone does not stand behind it, I'll jut replace it. The cord should last longer than 6 months of light use.
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We were one week out of warranty and Keystone would not pay to fix it. Surprise
surprise.
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Ray and Susan
2017 - HC352 RL
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05-31-2018, 01:24 PM
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#13
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Montana Master
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
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I don't know what the solution is . I have the right angle plug for the female end and that is comming apart at both ends. Guess like I said before just get real good of repairing the plugs.
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05-31-2018, 01:30 PM
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#14
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Montana Master
Join Date: Oct 2012
Location: Box Elder
Posts: 4,700
M.O.C. #12947
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Quote:
Originally Posted by rslopez65
Update: Our right angle adapter does not drop straight down but it sticks out at a ninety degree angle to the outlet. Weird. We have also contacted Epicord (the only name found on the original electric cord) via email to see what they say about the problem. Seems the cord should have lasted more than a year. Will keep you posted as to weather or not we hear from them.
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Take out the screws that hold the receptacle cover on the rig and turn the inside part 90 degrees, then reinstall the cover. This will not harm anything inside, and then your adapter will hang straight.
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Bob & Becky
2012 3402RL
2012 Chevy 2500HD D/A CC 4WD
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05-31-2018, 03:43 PM
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#15
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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Quote:
Originally Posted by rohrmann
Take out the screws that hold the receptacle cover on the rig and turn the inside part 90 degrees, then reinstall the cover. This will not harm anything inside, and then your adapter will hang straight.
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Thanks so much Bob. We will do that pronto.
Susan
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Ray and Susan
2017 - HC352 RL
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05-31-2018, 03:58 PM
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#16
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Same as Rohrmann did. Not a hard task to replace receptacle.We are on our third fix since 2013.
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05-31-2018, 04:28 PM
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#17
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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Quote:
Originally Posted by richfaa
Same as Rohrmann did. Not a hard task to replace receptacle.We are on our third fix since 2013.
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OK, you all have convinced me we can replace the plug. Also found a camco video that also helped.
Thanks again everyone.
Susan
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Ray and Susan
2017 - HC352 RL
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06-10-2018, 02:42 PM
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#18
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Established Member
Join Date: Sep 2015
Location: North Canton
Posts: 19
M.O.C. #17861
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Read DQDick's reply. Problem solved.
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06-10-2018, 05:24 PM
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#19
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Montana Master
Join Date: Aug 2015
Location: SWFL
Posts: 964
M.O.C. #17801
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Rohrman is right on.
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2016 Montana 3711FL
2005 Ford F350, 6.0 diesel, short bed
Demco Hitchiker Auto Slide hitch
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06-10-2018, 07:17 PM
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#20
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Montana Fan
Join Date: May 2017
Location: Columbia
Posts: 144
M.O.C. #19789
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Quote:
Originally Posted by rohrmann
Take out the screws that hold the receptacle cover on the rig and turn the inside part 90 degrees, then reinstall the cover. This will not harm anything inside, and then your adapter will hang straight.
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We took the screws out that hold the receptacle cover in place but the cover won't budge and we are afraid we will break it trying to force it off. So far we are leaving it as is and wrapping the cord around the sewer line container to keep pressure off the end. Seems to work fine.
No word from the cord's manufacturer about their faulty product but that doesn't surprise me in the least.
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Ray and Susan
2017 - HC352 RL
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