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11-13-2014, 12:46 PM
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#1
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Montana Fan
Join Date: Jan 2010
Location: Fulltiming
Posts: 313
M.O.C. #10012
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Level-Up Issue - Kudos to LCI Customer Support
Ok, I want to pass on kudos to Lippert Customer Service. Some time back someone had posted on the MOC site that they had one of the foot pads from their Level-Up system stay on the ground when they retracted. They suggested that we check the tightness of the bolts that attach the foot pad to the jacks. My Level-Up system was ~2 years old at the time and I checked and all were tight. After we left the Fall Rally this year, somewhere between Goshen and Davenport, IA one of mine fell off. Did not discover it until we got ready to set up when we got to Davenport. Well, I contacted LCI warranty and they sent me a replacement footpad and hardware free of charge. They now recommend that you put some Locktite on the threads of the retaining bolt. Will be doing this to all of the footpad bolts before we head back out on the highway.
__________________
Steve and Diane Pena
SOB Owner
2014 F-350 Dually Diesel
Home is where we park it
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11-13-2014, 01:55 PM
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#2
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Established Member
Join Date: Oct 2014
Location: Temecula
Posts: 30
M.O.C. #15816
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Where is this bolt located
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11-13-2014, 02:35 PM
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#3
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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When the legs are retracted look under the pad you will see it,mine were loose as well and tightened them up in a jiffy and yes Locktite
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11-13-2014, 05:18 PM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Tightened mine, but next time their up and I have time the lock tight is going on. My experience has always been positive with Lippert.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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11-14-2014, 01:33 AM
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#5
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Montana Master
Join Date: Aug 2007
Location: Waterford
Posts: 3,693
M.O.C. #7500
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Sigh, another thing to add to my Spring list! 
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11-14-2014, 02:45 AM
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#6
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Montana Master
Join Date: Mar 2013
Location: Frostproof, FL USA
Posts: 2,362
M.O.C. #13272
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Just made an entry in my "notes" on my I-phone. It will be the last thing I do when I hook up next month. Thanks for the heads-up! A lot of folks badmouth Lippert but it is good to hear their Customer Service came through.
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Previous: 2008 Montana 3400RL & 2014 3725RL
Current: Full Time 2022 SOB TT Toy Hauler
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11-14-2014, 05:18 PM
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#7
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Montana Master
Join Date: May 2010
Location: Rock Island
Posts: 1,074
M.O.C. #10457
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Thanks lostshakerofsalt for posting, and am doing as JandC with a note to iPone.
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11-15-2014, 02:17 AM
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#8
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Montana Master
Join Date: Nov 2004
Location: Arnold
Posts: 1,200
M.O.C. #2586
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Thanks, Steve. Will get the Locktite out in the spring.
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11-15-2014, 02:51 AM
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#9
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Montana Fan
Join Date: Oct 2012
Location: Davis
Posts: 183
M.O.C. #12956
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Why are they not using locknuts on this application? Just a question!
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11-15-2014, 04:31 AM
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#10
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Montana Master
Join Date: Jun 2006
Location: Madison
Posts: 1,239
M.O.C. #5906
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Another item to add to my PM checklist. Thanks for the heads up.
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11-15-2014, 02:04 PM
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#11
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Montana Fan
Join Date: Jan 2010
Location: Fulltiming
Posts: 313
M.O.C. #10012
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This is a bolt that is inserted into the bottom of the jack. There is no place for nut of any kind.
__________________
Steve and Diane Pena
SOB Owner
2014 F-350 Dually Diesel
Home is where we park it
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