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06-14-2014, 11:17 AM
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#1
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Montana Fan
Join Date: Apr 2007
Location: Silverdale
Posts: 275
M.O.C. #7117
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Water heater issue
Hello all. Water heater was working fine on electric yesterday and this morning. Stopped working on electric sometime this morning. Gas still seems to work fine (lights off okay). No fuse issues found. Any thoughts? I went out and pushed the reset buttons and that did not seem to do anything. There seems to be two buttons and I don't know if you are supposes to have the switch inside the trailer off when you push them. Also don't know what position to put the outside rocker switch on the heater itself in when using the reset buttons. Thanks for any advice.
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06-14-2014, 11:34 AM
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#2
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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Glen that has happened to me twice ,take off the black reset cover and look at the High temp/reset switch (the one on the left) mine was all burned up, the second time it went it out it burned the wire too , easy to replace about 20 bucks on E bay Suburban part #232306 and it is held on by 1 nut and a wire, check it out that could be the problem, the First time mine went out I did the same thing I kept pushing the reset buttons to no avail then I said what the heck and took the reset cover off to get a look at it and I could see right away it was bad now I keep a extra just in case
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06-14-2014, 11:37 AM
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#3
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,160
M.O.C. #6433
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Actually it works off a circuit breaker on the electric side, not a fuse. Check your circuit breakers to see if one is tripped. Sometimes hard to tell when a breaker is tripped as it does not flip all the way to OFF. It just moves slightly off of ON.
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Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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06-14-2014, 12:25 PM
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#4
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,359
M.O.C. #4831
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The two most common failure points are the little rocker switch inside the door of the heater and the electric (left one) thermostat/high limit switch. Both have to work for electric heated water. The 120V CB could be a problem but I wouldn't start there. Suburban has had a rash of crappy electric thermostats/high limit switches, particularly with the 2012 models. At one time all you had to do was call Suburban, tell them you had a thermostat failure on one with the red plastic reset button and they would send you a new one. Current thermostats have gray plastic reset buttons. The red ones were from a different supplier (can you spell "something cheap from China"). Easy to change and not too expensive.
As others have suggested, pull off the rubber cover over the reset switches. If the thermostat shows burn marks you have located the problem.
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Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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06-14-2014, 12:47 PM
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#5
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,707
M.O.C. #7992
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Did you check the heating element? A volt ohm meter can help you diagnose. Jim
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2006 3000RK
2009 Ram 2500
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06-14-2014, 12:52 PM
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#6
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Montana Fan
Join Date: Apr 2007
Location: Silverdale
Posts: 275
M.O.C. #7117
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Yep, the left one did show burn marks on the little wire between the contacts. Looks like I need a new one. I guess the only place to get them is through Suburban on E-Bay as Jimmy suggested? Thanks guys!
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06-14-2014, 01:10 PM
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#7
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Montana Fan
Join Date: Apr 2007
Location: Silverdale
Posts: 275
M.O.C. #7117
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Okay, got one on the way. Found it on Amazon for $13.47. Easy fix thanks to you guys once again!
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06-14-2014, 01:27 PM
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#8
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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Yep you might want to buy 2 at that price 14 bucks is CHEAP! best I could find was Ebay 18.00
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06-14-2014, 03:47 PM
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#9
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Montana Fan
Join Date: May 2010
Location: Crossville
Posts: 184
M.O.C. #10367
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At that price buy
several. Mine went out and the cheapest I could find in Gulf Shores, All was $40
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Crossville, TN
2012 3455SA
2013 Ram 3500 Swd
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06-14-2014, 04:21 PM
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#10
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,359
M.O.C. #4831
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Quote:
quote:Originally posted by Glenn the fifth
Okay, got one on the way. Found it on Amazon for $13.47. Easy fix thanks to you guys once again!
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Every RV parts store I have ever been in has thermostats - even CW. But they have ranged from $25 - $35 in price. I would buy a couple at $13.47 (unless shipping is $10 or more).
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06-15-2014, 02:51 AM
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#11
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Montana Fan
Join Date: Apr 2007
Location: Silverdale
Posts: 275
M.O.C. #7117
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I will buy a few, thanks guys.
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06-15-2014, 02:56 AM
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#12
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Montana Fan
Join Date: Apr 2007
Location: Silverdale
Posts: 275
M.O.C. #7117
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By the way, they are down to $11.31 this morning. Grab some guys!
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