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10-01-2012, 06:34 PM
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#1
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Montana Master
Join Date: Oct 2007
Location: Land O Lakes
Posts: 2,751
M.O.C. #7753
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Fantastic Fan go boom!
Sunday morning it started getting warm in the rig as we packed to leave. As usual I opened some windows and turned on both Fantastic Fans. The one by the shower tends to stick sometimes so I give it a helping hand until I can get up and put some 303 on the gasket. The one in the kitchen (8ft up) never fails to open but Sunday it made two bangs and the knob assembly dropped out of the unit and dangled by the wires. There was also a brief rain of what looked like sheared of metal rings, threaded rings. I got the ladder out and went up to look at the damage. These units are 6600 models and have the knob assembly surface screwed to the fan fixture. The knob assembly broke next to both screws. I fitted the knob shaft back onto the shaft of the lid lift mechanism and tried to hand crank it open. No good, it felt like the gears are stripped out. I have never heard of a Fantastic fan doing this. I will call them in the morning but for the time being I have one of the vent pillows jammed up there holding the guts in place till I can get a new guts package...
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10-02-2012, 01:18 AM
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#2
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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Dang, when it rains it pours. I bet they will replace it free. They have excellent customer service and Warranty.
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10-02-2012, 02:01 AM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Fantastic Fan is super, no doubt free replacement parts coming.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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10-02-2012, 02:22 AM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Your trip south is beginning to be as much fun as ours. Good luck and safe travels for the rest of your journey.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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10-02-2012, 03:00 AM
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#5
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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X2!!
Quote:
quote:Originally posted by 1retired06
Fantastic Fan is super, no doubt free replacement parts coming.
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__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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10-02-2012, 01:00 PM
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#6
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Montana Master
Join Date: May 2006
Location: Oakland
Posts: 887
M.O.C. #5811
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Mine didn't fall out, but the gears inside the shaft stripped a couple of months ago. Called Fantastic Fan and was sent a new motor, lift arm and some 303 for the gasket, all for free. That is great service.
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10-02-2012, 03:39 PM
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#7
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Montana Master
Join Date: Oct 2007
Location: Land O Lakes
Posts: 2,751
M.O.C. #7753
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All new parts on the way to KC, will get them Friday when we get there.. Great service AGAIN!!!!
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10-03-2012, 08:51 AM
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#8
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Montana Master
Join Date: Aug 2007
Location: Waterford
Posts: 3,693
M.O.C. #7500
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Fantastic Fan (a Michigan company, BTW) has to be in the top 1% of customer orientated manufacturers. I asked them once if I could buy a new housing for a 6 year old fan that had broke, and they said "No, but we'll give you one for free.".
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10-03-2012, 12:10 PM
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#9
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Montana Master
Join Date: Jan 2006
Location: South
Posts: 2,499
M.O.C. #5140
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And their service has continued to be great, even after Atwood purchased them in the fall of 2010. We've had similar success with a unit out of warranty.
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Linear Mode
