Quote:
quote:Originally posted by Driftwoodgal
Just checked our serial number and we are in the recall. We do not have time to get the rig to a dealership. Can a mobile tech come out and do the fix? Will Dometic pay for the tech to come out to fix it?
Colleen
|
While there are reports they have done such, they told me they will not. I contacted the NHTSA, and here is their response.
------------------------------------------------------------------------------------------------------
Thank you for contacting the U.S. Department of Transportation’s Vehicle Safety Hotline Information Center.
Chapter 301 of Title 49 of the United States Code (U.S.C.) requires a manufacturer of motor vehicles or items of motor vehicle equipment that contain a defect relating to motor vehicle safety to remedy the defect without charge.
If you have previously repaired the defect on your vehicle involved in this recall, you may be eligible for reimbursement. Please contact your local dealer or manufacturer directly.
However, the statute does not authorize the NHTSA to require manufacturers to reimburse owners for collateral costs associated with a safety recall (e.g., lost wages while the vehicle is being repaired, car rentals, damage caused by the defect, etc.). Nor does the statute authorize the Federal government to reimburse vehicle owners for any costs associated with safety recalls.
The owner is responsible making arraignments to take the vehicle or equipment under a recall to an authorized dealer for repair.
We hope that you find this information helpful. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236.
Thank you,
NHTSA.dot.gov Response Team