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Well here's my 2 cents. The customer ordered the wrong tire for the aplcation. He is a customer and not a tire expert. The service manager holds himself out as the expert that the customer relies on. It is the service managers responsibity to make sure any part installed on the customers vehicle is in fact the proper part. Be it tires, brakes or a fan belt. This in not about just the wrong tires it's about doing the job as a professional and taking responsibility when you mess up. JMHO
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Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
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