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Old 02-17-2011, 06:14 PM   #1
Trailer Trash 2
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Join Date: Nov 2003
Location: Santa Fe Springs
Posts: 4,189
M.O.C. #639
Update #2 on Mike Thompson Service

Well here is a update on whats up so far.
I picked up my Monty and put it back in my storage lot. I feel it will be safer there. I called Keystone and talked to a teck and mentioned Mike Thompson RV Service Center and received a reply that Keystone has received a lot of complants about them. Ding isnt upper management listening, or are the sales that good from Mike Thompson RV that they can turn an ear? anyway enugh of that.
I asked what the part number of the tank that Mike T ordered first it was #102800 this is a right handed dump, I told hin that MT put the blame on Keystone and not the person that placed the order, he said they always get blamed by the dealers for errors, he also gave me the part number for a lefthanded dran which is #102801 along with the tracking number for Fed Ex It is comming from WA and its in OR right now. I also asked for a keystone approved service center for future repars and got this Family RV in Irvine CA have any members had any work preformed there by Family RV? please let me know by a PM or E-mail.
Thanks Don


On edit:
Well the sercice writer admits to him ordering the wrong tank he ordered the tank with 294 in yellow marker pencil. Bada Boom! I was right.. so now we start ovef and I bring the monty in on Tuesday.
I did write a nasty letter to the two service managers, I have not heard from them yet, and I probably wont either.

After looking at the tank and its construction I think I could do it myself.
Thanks for everybodies ear, you have to vent once in a while and not keep that kind of pressure in your body, it could cause an illness you dont need at our age.
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