WARNING: This is a rant.
Let me start off by saying I have been a customer of Directv for 20 years. I have a Directv TiVo unit that I purchased in 2001. When I returned from a trip in March my local ABC, CBS and NBC channels were gone. After playing the tech support game with the CSR several times. They offered to let me pay for a service tech to come look at my receiver and wiring fully knowing that a service call couldn't fix their changed feed. My other HD-DVR is receiving fine. Mr. Google found this
thread on DirecTV Technical Forums. DirecTV, playing dumb to the fact that they changed the satellite feed broke my TiVo and offered to replace it with a basic DVR unit. They offer a SD DVR and an HD TiVo costing $100 and $200. I bought a TiVo and think they should replace my TiVo with another TiVo. They say it would be an upgraded receiver because it has HD Capability. My arguement is that with my SD dish it is an SD receiver. Despite them replacing someone else's for shipping cost, they hard balled me and I told them to just turn it off. I've had it with that company. Can anyone elaborate on a comparison with Dish Network? I want to cancel my DirecTV service totally. I have Comcast internet in my home and adding TV is cheap but can't take it with my Montana. Can anyone who has had both DirecTV and Dish chime in?
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