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I would also consult with a lawyer and have copies sent to keystone to aid in improving their brain cell function given that it is a step issue and not a careless move on you guys part. Or maybe it would be better to send a letter to good sam for publication in trailer life as a warning to others about a serious safety risk to all. That sort of thing seems to work very well. John
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2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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