|
Burnsides at Houghton Lake MI
Had a brake problem as we left home in a Blizzard, drove in 4 wheel drive and called them from the road, they said you can't drive all the way to FL like that, I will tell the service dept you are on your way. We rolled in and a service man met us in the lot, had us un-hook, and started on our unit. Found we needed a new break unit, ask which one we wanted, I told him the best you have, he went to work and put it in the truck, when he hooked us back up found that was not the problem, it turned out to be a broken wire under the truck box, well... he too out the break unit put our old one back in and fixed the broken wire, all for $72.00!!! This man laid in the snow in a blizzard and was so cold he could hardly talk, and worked on our truck for 3 hours, couldn't have been nicer and we were on our way. Burnsides could have sold us the new break unit and fixed the wire and we would have never known the difference. The are just great and we give them a big 10+++
|