Thread: Dealer Ratings
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Old 08-15-2019, 04:30 PM   #244
captl27
Seasoned Camper
 
Join Date: Feb 2015
Location: Warwick
Posts: 72
M.O.C. #16077
The ongoing saga of our 2015 3725 which developed a problemwith the shower that would not drain the first trip out. The unit was returnedand after waiting too long finally getting it back from Syracuse camping world. Thenthe floor of the shower started to have star cracking by the end of the firstyear. After much back and forth with Keystone they refused to cover the repairI had to go with my camping world extended warranty. At the end of the saga camping world ofKingston said they could not replace the shower and did a horrible job attrying to patch the floor and billing for supporting the floor of the shower. Solast week the shower drain failed to drain again which ended up being a failureof the hepvo trap that had a ripped rubber valve I decided to attack the repairmyself. On emptying compartments and removing compartment walls I gained accessto the area below the shower. To my surpriseI found no sign of any additional support as stated to have been done by KingstonCamping world. The repair took me maybe 3 hours over 2 days which includedwaiting for the part to be delivered. Which does not explain the weeks wewaited for Syracuse Camping world to repair the trap the first time. If you askme I think that they snaked the trap which is a no no and started the rip thatlead to the failure of the trap. If you check my page this had been documentedsince I found out how bad Keystone warranty department is and how horrible our experiencewith camping world service has been.
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