Quote:
Originally Posted by Davoagallardo
Yes I have a 2018 and the top roller and bolt won’t stay together it brand new I tried fixing it but it drops down like the threads are strip can any one help me on this issue , until the dealership can fix it
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We have a new 2017 3791RD with a pivot door and roller unit. Ours did the same thing as you are talking about. Originally I took it out and reversed it (threads) as ours were stripped as well. I ordered a new one and the shipping cost more then the part. It would take about three weeks to get it from a dealer as the warranty section of Keystone is to be desired! When you install the new roller, make sure you adjust the hight right so it will lock correctly. Once you have the hight, make sure you have it tight and it won't come loose. Ours has been fine now for around four months.