I recently sent an email to tech services at progressive on my new pt50 Ems being really hard to insert rv power cord into it or remove once mated. I have received no reply as well. My guess is that since they were bought out, the overall customer service has changed.
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2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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