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Congrats on the new 5er and sounds like you have had a few problems but nothing too serious. I hope you can get them fixed quickly. Seems the DVD issue is quite common across the board on the factory installed DVD units. We didn't get surround sound with ours and after hearing about the crappy unit's I'm glad. Why did you have to replace the bedding and pillow? "We had to replace our bed cover and pillow"
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