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Thanks, I looked earlier, and saw the wall you described, mine comes out by removing six or eight screws. I believe that I can fix this trouble, using the suggestions posted here. How would I file a complaint with Keystone about this on behalf of all of us? It would seem that we have a case that should be addressed by their design team. Mind you, I don't care to stir up trouble, but if there are as many on this forum that have experienced this trouble, I believe that it should be brought to the attention of the Keystone people.
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