View Single Post
Old 04-09-2018, 12:03 PM   #22
Grzly03
Seasoned Camper
 
Join Date: Mar 2017
Location: Menifee
Posts: 73
M.O.C. #19585
Send a message via AIM to Grzly03 Send a message via MSN to Grzly03
I'll jump in right away to give my recommendation. In your responses you are going to see rvers who love DISH and hate DISH, same with DIRECT or whomever else. I am not a DISH lover. I believe their advertising is incomplete, and therefore misleading. They don't tell you everything you need to know, and therefore you may have problems unless you have an experienced satellite user standing by. Their customer service is great in being friendly and responsive, but only fair in technical expertise. There are at least 3 levels of customer service, and they get better as you move up, but the first level people are "script readers." When they get to the end of their script, if you problem isn't solved they just pass you on to the next level, and so on. Specific you might see: (1) When ever you turn on the antenna and receiver, you never know what you are going to get. The programming might be what you are paying for, most likely it will not be. (2) The wiring in your RV may have problems. Not connected here, wrong kind of splitter there, mislabeled somewhere else. (3) Service rep who answer the phone not knowledgeable about your problem. Many of their reps are off-shore and "only know the script."

Good luck!
Grzly03 is offline   Reply With Quote