Same problem with mine. Auto level sometimes works, sometimes not. Now the LCD display is blank, so I'm manually leveling with a bubble level. I think the control pad on these units could have used some "refining" before putting them out. The "insruction" I got from the dealer consisted of pushing the auto level button and standing back. I am not happy with this system. Now I have to try and get an appointment with the dealer (again).
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2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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