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Love the fireplace remote. Actually works. . Would find the manufacturer and model number and call them. For the primary remote, guess I would start with the dealer. To be honest, we (exception fire place), are part of the remote hater crowd. Ours never worked reliably on our old rig, we tossed it.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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