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Judy, the techs told me not to install the venturi even though it is on our install disc. It raises heck with the system. Good luck if you go to a Verizon store. I have never found one that knows anything about the card except how to sell them.
I did receive a card in the mail about an upgrade that I had to do on the computer to be able to use my card after Feb 2007 but it said it was for anyone that had the V620, KP650 or XV6600. They said that it could not be done at any of the stores. I don't think you have any of these versions do you?
Helen
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