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Remember the service center now has the responsibility for both Keystone and Dutchman lines.That is a huge number of models and employees had to be added.It would not be reasonable for us to expect a individual service center rep to be knowledgeable on all models of both brands. There are many new faces at the service center.We have had conversations with those in a position of authority at the service center and they do understand the issues related with rapid expansion and are attempting to resolve them.
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