Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

LigonierMontana · 03-09-2018, 10:58 AM

I bought my 3791RD Legacy in January from Camping World in Harrisburg PA. Don't get me wrong the sales guy was great and is still trying to help. Harrisburg is 3.5 hrs. away. Camping World opened a new one in Apollo PA only 30 minutes away. I had a problem with a slide sticking and went to the one in Apollo since Camping World said I can go to any Camping World to get items under warranty fixed. The Apollo manager and service people said unless I bought it at that store they couldn't help me. I reminded them of the Camping world policy and the answer was still nope can help. Than one of them said they don't sell Montana's. I asked them to look out the window and guess what there was Montana. That started a lot of stammering and double talk.
The moral of the story, Camping World Sucks. Sorry I bought from them.
Tried to contact Keystone and still no reply from there either.
Originally Keystone said if a dealer sells their units they have to service them even if you didn't buy them there. Wish they would enforce the rule.

03-09-2018, 10:58 AM	#1
LigonierMontana Seasoned Camper Join Date: Oct 2017 Location: Ligonier Posts: 80 M.O.C. #20630	Camping World and Montana I bought my 3791RD Legacy in January from Camping World in Harrisburg PA. Don't get me wrong the sales guy was great and is still trying to help. Harrisburg is 3.5 hrs. away. Camping World opened a new one in Apollo PA only 30 minutes away. I had a problem with a slide sticking and went to the one in Apollo since Camping World said I can go to any Camping World to get items under warranty fixed. The Apollo manager and service people said unless I bought it at that store they couldn't help me. I reminded them of the Camping world policy and the answer was still nope can help. Than one of them said they don't sell Montana's. I asked them to look out the window and guess what there was Montana. That started a lot of stammering and double talk. The moral of the story, Camping World Sucks. Sorry I bought from them. Tried to contact Keystone and still no reply from there either. Originally Keystone said if a dealer sells their units they have to service them even if you didn't buy them there. Wish they would enforce the rule.