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From what the OP posted it sounds like the UPS driver was following too close with the CC engaged... IMHO the supervisor was wrong to suggest his reaction time was altered because of the CC. He was simply following too close...
I've taken a few professional driving courses where they preached under ideal driving conditions a following distance of 1 second for every 10 feet of vehicle length no matter what the speed. i.e. 40 foot truck = 4 seconds following distance.
Since retiring I've been driving a school bus which I spend a lot of it on the open road doing out of town charters. At this company...they've disabled the CC in all the buses that have it installed.
This company's policy is a 6 second following distance so with the amount of cars that cut into that zone it would be impossible to maintain 6 seconds if I constantly had the CC engaged.
It's my understanding that's why they disabled the CC in all of their buses.
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