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Do as BuilderBob states and call Keystone Customer Service and let them know what is happening and also get that file started on the problem. Be sure to have your model and VIN #'s when you call for easier communication with the Rep. The dealer has no excuse for not taking care of the problem of you call Customer Service first also. If he puts you off just give him the file number you will get from the Customer Service Rep. Be civil with the Customer Service Rep and they will help more than if you go into the phone call with a bad attitude. It sounds like the slide is out of adjustment but it could be several different problems to cause this situation.
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