[buck115]

Wow!
Todd, thank you for the write up and pictures! I don't even know where or what to really say.

I see the "Proudly made in the USA" sticker, which means something to most of us, not always the workers.

Dealers are not always the best mechanics/technicians for handling these type of issues. Although, they should know enough, and yes, take it out for a spin, then refer to specialist. In this case someone that does brakes. Several national branded companies come to mind, that should still be covered under warranty.

Of course, my opinion is like everyone else's. Until you are the one dealing with an issue we are all good at pointing out the obvious!
Buck