[rames14]

We are in our third Montana. Now, I may have a different slant than many. We have remained brand loyal for a number of reasons. First, there has always been a floorplan that fit us as our needs changed. Second, we have not had anything other than minor issues to date. Third, the MOC has been a great source of friendship, information and knowledge. Fourth, Montana listens and changes based on customer input (maybe not as fast as some would like - anyone remember the Quest stereo and remote thermostat?) And last, are the rallies. Between the contacts made at the national rally, friendships made at all of the rallies and the treatment we've received from Montana personnel, it isn't just a brand but a lifestyle. And, I really believe there is a strong correlation between dealer quality and customer satisfaction, IMHO.