We had to replace our 120V thermostat last year also. Some time after replacing it, I read that Suburban had a recall, I think, on those thermostats that had a red reset button. The button color obviously was not the problem, but they were not up to spec from their supplier. The new thermostat I installed has the grey button, and has been working ever since. OZZ has those parts if you haven't replaced yours yet.
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Bob & Becky
2012 3402RL
2012 Chevy 2500HD D/A CC 4WD
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