We stopped at Lippert right after the National Rally and had their aluminum steps installed on our rig. While we were there I mentioned that the handle on our Emergency Escape window was broken and since they made the window was there anything they could do about it. They called over to the window section and had a window tech sent right over and he replaced the latch on our window at no cost. While the tech was working on the window I was chatting with him about how the latches on the escape windows are such a problem with a lot of MOC members and others. He handed me 4 extra latches and the rivets and said have a nice day.
Have to completely agree that Lippert is GREAT to work with!!
Hint, Hint to next years National Rally Wagon Masters! Maybe we can get a case of these latches and put one in each of the welcome goody bags!!
By the way, We really love the new steps too. Sure beats the heck out of the old Junky Hickory steps!!