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Exactly my point.
I spent my working years on the service drive, talking to consumers of the product. I was not in some building in Michigan having Union Meetings.
I faced customers that had spent their hard earned dollars on a product that was flawed and after 18 years got tired of making excuses of the product flaws.
You can talk all you want about all the jobs that would "have been lost". They needed to go away. The unions got bailed out 100%. The hourly workers got about 30%.
Say what you want. You have drank from the Union Glass so long you have no clue as to the retail side of the business.
Respectively, we all have our opinions, but having stood on the drive, having to explain daily why the product was the way it was for years was just too much to continue lying to my customers.
I left GM Retail in '86, went to Nissan Retail Service Management and in '93 went to Toyota. I retired in '96.
My 2 children and their husband's drive 1-BMW, 3-Toyota'a. I drive a Honda and a Ram.
Respectively, Jim
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