Jim, we just did the chat with them she is now updating our software, probably throwing the book at it. Sue was on the phone for an hour.
She had us shut it off and go to standby while the software is updated, I saw a 2015 date on the current version, so doubt that is the problem
I Need you to represent me, did I say I am sick of them yet
So now we got no tv until 10:00 if it takes that long ?? She said up to 4 hrs
Probably wanted to rid herself of us.
Now I guess we have to talk to each other
