Quote:
Originally Posted by rames14
Jim and Irene, your last statements couldn’t be further from the truth. The folks at Keystone have listened to the owners and improved their units every year. They follow the forum, know the issues and try to find cost effective methods to address them. I probably won’t change your mind, but I can say, especially after spending three days with them this week, they are as committed as ever to continually upgrading their units. They know their customers well and sometimes we won’t pay more for their unit, even if it’s for our own safety. For some of our members, another brand sitting next to a Montana that’s $200 less because of the Tires will result in a lost sale. They always offered G614s as an option. Years ago they updated the wheels so you could make the change without having to buy new wheels as well. Go back and look at a 2005 unit (we had one) to see how many changes they have made. (By the way, ours had Goodyear Marathons that we’re good, made in the U. S.) And many improvements are a result of the MOC. Sorry about the long post, but the head of Montana personally sat with us to ask our opinions when the 3160 was still on the drawing board. Find that with another brand. We as owners want everything for the lowest possible price. They try to give us as much for our money as they can while hitting the target market for Montana’s. Join us at the Rally in September and see if your opinion changes.
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As somebody who has contacted Keystone over issues and issues and issues I can tell you they are worthless during and after the warranty. I have neighbors in our CG that have bought new ones, they are battling service issues and quality issues.
I keep hearing from Keystone people how awesome their products are, sadly the actual product doesn't live up to the hype.